Travel credits are valid for travel commencing within 395 days from original departure date, For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. After several attempts, I finally got on a call with customer service. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. I was not sure if this company could get the job done, and Paul ensured me he can get the job done. Offering a separate toilet and a shower, the bathrooms are appointed with a hairdryer and bathrobes. Cash payment is an option at checkout. Playa Mujeres Golf & Spa Resort. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. We finally found a legitimate company who does exactly what they say! Yes, a credit card is required for all reservations made via the Internet. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Bulk Air Penalties: Each scheduled airline has unique cancellation and revisions penalties on bulk fees ranging from $50 per ticket to The hotel is located near the private beach of Cancun. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. All BEAUTIFUL, including location and food. We signed up with RCS January 2022 for them to help us get out of our timeshare. However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. Rescheduling Cost for such request is as follows: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Check-out: 11:00am. A comfortable stay at the property awaits you with a wellness centre featuring a beauty therapy, pedicure and manicure. a Westin resort that was 115 away from our resort. The Overwater Villa is not included in island rental rates. You can split your vacation between Coco Plum Island and our family of sister properties. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. Guided by our purpose of care and in listening to our guests, Hyatt hotels provide rates with flexible cancellation options to help give you peace of mind when making travel plans. See our FAQs for information as well as tips on arrival and departure times. The air-conditioned rooms have a balcony and a wardrobe, and some of them face the sea. BBB Business Profiles may not be reproduced for sales or promotional purposes. Which so far have not returned call.I'm starting to wonder if their still in business. If you dont book a flexible rate, you may not be entitled to a refund. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced or not. CHECK IN POLICIES. Is it possible to cancel my booking at Dreams Playa Mujeres Golf & Spa Resort Cancun? Unused portions of Packages (meals and/or activities etc.) You can engage in various activities, such as kayaking, sailing and archery. If you are placed into quarantine, our cancellation and rescheduling policies still apply. Tour and package rates vary according to the features of the specific package or program offered at each hotel. The reservation is non-refundable, and you will be charged the full amount at time of booking. The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staff's bank accounts. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. RATE RULES/RESTRICTIONS I let them know that is a huge difference between the resorts and how quickly they sell and for how much. All reservations that are guaranteed with a credit card are held for late arrivals. The per person penalty for charter and value flight cancellation made between 8 and 45 days prior to departure is $250. Rescheduled stays will be subject to rescheduling cost and policies. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. Reservations: 615-622-0600 Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. To report a lost item please click the link below and follow the instructions to describe and verify an item that has been recorded as found. Dreams Playa Mujeres Golf & Spa Resort. Great locations and deals for every budget. For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. Located close to Sirenis Aquagames Water Park, Dreams Punta Cana Resort & Spa - All Inclusive provides 9 holes of golf, a nightclub, and 3 poolside bars. All rates are in USD and includes all taxes / fees. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. Good news. Smoking of any substance in our rooms is strictly prohibited. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? They were getting the wrong resort again as this one was in Florida, He then gave the one he thought was ours because it was in California, but this resort was in Northern California. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. Login to access all your Sea Island accounts, Reservations: The hotel management declines all responsibilities for valuables left in the room after check out. Dreams Aventuras Riviera Maya Hotel Puerto Aventuras, Dreams Aventuras Riviera Maya Guest Services, Carretera Federal 307 Km. If your plans change, you can cancel free of charge until free cancellation expires. PET POLICY This website uses cookies to improve your experience while you navigate through the website. Please refer to Dreams Vista Cancun Golf & Spa But once I paid them the money, they stopped responding to calls. How do I notify the hotel that I will be arriving after the check-in time? Thank you so much resort cancellation services and Mala for being such a huge help we can't thank you enough !! All expenses associated with Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. All Rights Reserved. Where can I find employment opportunities within your company? We are exporting the best and premium quality porcelain slab tiles, glazed porcelain tiles, ceramic floor tiles, ceramic wall tiles, 20mm outdoor tiles, wooden planks tiles, subway tiles, mosaics tiles, countertop to worldwide. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. A minimum of a 14 night stay is required to book the Inland + Island package (discontinued on 9/1/2022) or a combination stay with our sister properties with Coco Plum Island between Christmas (including the week before & after Christmas) & New Year (including the week after). It was simple as described. All additional meals, transportation, drinks and/or tours etc. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. The representative Austin was straightforward and he was awesome dealing with my concerns. Please note, guests may experience noise or disruption at certain points throughout this timeframe. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather, pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. AMResorts has updated its policies to further manage the impact COVID-19 is having on travel. Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. Having Trouble Finding Availability? The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page. It is best to reserve the island 12 - 18 months in advance of your stay. It was worth its 4 stars. He said they will refund the money if they cannot sell it in that timeframe. The facility fee includes: PAYMENT OPTIONS Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. SMOKING POLICY All Rights Reserved. BBB Business Profiles are subject to change at any time. We cannot guarantee the clarity of the ocean at all times as a result of weather. Our rates already include a 8.5% service charge which is distributed equally among all our staff as we believe everyone plays an important role in your stay with us. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. It is mandatory to procure user consent prior to running these cookies on your website. If you continue to use this site, we will assume that you are happy with it. Read our Privacy Policy. Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. Dream Nashville is not responsible for lost, damaged, or stolen personal items. Do I need a credit card for an online reservation? Where is the Dreams Aventuras Riviera Maya? Less than 60 days prior to arrival date,guestis entitled to NO refund. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. These cookies will be stored in your browser only with your consent. 35 + AL's for reference Report inappropriate content OttawaKristie Ottawa Do all Dream Hotels accept pets? 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee. 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