document.write ("&loc=" + escape(window.location)); This website is using a security service to protect itself from online attacks. Thanks for your help and advice everyone! The action you just performed triggered the security solution. It shouldn't work. Privacy Policy. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); document.write (document.charset ? Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. Yeah Ive already sent them proof of overdue postage. See disclosure at. If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. The package size must be less than 45" (longest side) x 20" (second longest side). We can reimburse you with Mercari credits. Anyway, I bought a Kpop photocard on Mercari for $8. New comments cannot be posted and votes cannot be cast. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Performance & security by Cloudflare. I didn't. document.write ("&loc=" + escape(window.location)); Just don't lose your chance to warn other buyers. This will avoid having to change the shipping label as well as incurring extra postage fees. Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. var m3_u = (location.protocol=='https:'? For more information, please review additional details on the USPS website. Cloudflare Ray ID: 7a188f753c3ef271 Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. In this video I show you how I ship on my own through for mercari! Lol. While 2 ounces over 1lb is technically right, my USPS associate wasn't thrilled about it and she made sure to let me know I didn't make the same mistake. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). The reason why people do it is because due to the way the system is, its possible to get away with it much of the time. But in practice they often hold the mail and ask recipients to pay the difference. "Unlike eBay, Mercari doesn't do partial refunds. All packages are scanned by the applicable shipping carriers. For more information, please review additional details on the USPS website. For more information, please review additional details on the USPS website. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? No apology or anything. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. 'In honor of imnotlegolas for starting this subreddit. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. The question, though, has evolved to: "Are there buyer scammers on Mercari?" And the answer to that is consistent with other platforms - from old-time players like eBay and Amazon to currently popular ones like Poshmark - YES. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. The payment processing rate will remain the same at 2.9%. If a package you sent needed a postage due fee, well notify you. Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. 06:02 PM. Reduced postage rates Recommended for: Items up to 150 lbs and 45" in length The best shipping experience See details The benefits of prepaid shipping. I am surprised that they gave you the item if there was postage due. There is an additional fee when the carrier has to repackage the item during transit. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. var m3_r = Math.floor(Math.random()*99999999999); Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? Press question mark to learn the rest of the keyboard shortcuts. Authenticated items are automatically. Copyright 1995-2023 eBay Inc. All Rights Reserved. Every year, shipping carriers increase their rates. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. I have had "postage due" items mailed to me and this is what I have learned over the years. Non related comment: I kind of wish we could find out who the downvoting troll in this sub is Yeah Ive noticed that people just get downvoted for no reason. document.write ("?zoneid=4"); For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Mercari is seriously one of the easiest platforms to list on. Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. I purchased a sweater off of Mercari and the mailman needed postage due. Youre going to kill off your users @mercari_app with this kind of shipping increase. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. Any advice would be much appreciated! No matter which label you used the package will get delivered and the buyer is able to chose to pay the postage due or return to sender. Mercari's fees are 12.9% + $0.30. Your IP: 162.212.131.20 Sellers in Alaska and Hawaii may only ship via USPS. All rights reserved. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. The Postal Service may end the practice of delivering underpaid mail ``postage due.' I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! Shipping carriers charge based on the package's weight and size. Its super petty and childish. Shipping carriers charge based on the package's weight and size. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). They also included extra fanmade photocards and stickers. Shipping carriers charge based on the package's weight and size. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); These type of shipping surcharge will be deducted from your Mercari balance. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. The package size must be less than 45" (longest side) x 20" (second longest side). But when they do catch people doing it, all sorts of things can happen. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. if (document.context) document.write ("&context=" + escape(document.context)); Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? document.write ("?zoneid=2"); He provided the following charts showing the old and new rates. You can also use. I waited until Mercari compensated me. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. USPS will not scan it unless you pay the difference. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Additional shipping fees will be deducted from your Mercari balance. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Sowith the above information, in the future (or if your mail person asks you for that postage overdue $$$) I would ask for a receipt from the PO, pay it and then ask the seller for the money back. So people just have negatives and 0s for no reason. Save up to 40% Save with discounts on flat-fee shipping for all 50 states. USPS $15 Free shipping 20%OFF Be sure to use the right box for your label. Lesson learned. A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. Yeah i was looking for textbooks and I see some of them with the 4.99 label. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. There is an additional fee when the carrier has to repackage the item during transit. ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. She said next time, make sure you weigh it properly or else I won't scan it. Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. If the buyer messages mercari, they will compensate the buyer. And he just replies ok. I get charged if I accept the package and then I get a BS coupon from Mercari for the difference. 08-23-2021 For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. You can email the site owner to let them know you were blocked. and our Watch this get downvoted. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. Be sure to only use a shipping label once to avoid any additional fees. She had it at 1 pound 2 oz. 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For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Click here to find the nearest FedEx drop off location. '&charset='+document.characterSet : '')); It was one comic book. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. Be sure to only use a shipping label once to avoid any additional fees. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Help with my Mercari issue. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. I was gonna give him like 3 or 4 stars but his lack of apology or literally anything kinda makes me think I should rate lower. There's no way lol. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. Note: The Suggested Weight feature is just a suggestion. It's killing the resale business. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. List and authenticate luxury items from anywhere, on any device. The package size must be less than 45" (longest side) x 20" (second longest side). Always confirm the package weight and dimensions before you list. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. document.write ('&cb=' + m3_r); A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. You know if you sell something for $20, they're taking $2. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. Note: The Suggested Weight feature is just a suggestion. - edited [CDATA[ Click here to find the nearest FedEx drop off location. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. Click here to find the nearest FedEx drop off location. [CDATA[ And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. I never had any of the my receivers/buyers message me about having to pay for overdue postage fees, ever. Or instead of the full postage due, should I just pay partial postage? I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. '&charset='+document.charset : (document.characterSet ? Easy. Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. Create an account to follow your favorite communities and start taking part in conversations. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. var m3_u = (location.protocol=='https:'? $200 Shipping Protection In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. My most recent purchase came with postage due for $7+. The package size must be less than 45" (longest side) x 20" (second longest side). And someone will see that something got a downvote and just downvote it too without reading it and without reason. You can chat with other members about anything to do with buying on eBay. Shipping on your own for mercari can save you money depending on your package! Shipping is easy You can also use Paypal to create shipping labels in a similar way, I will link to both below! 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); First: share to improve GetHuman-heidi_da's odds . All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Contact us through the form below with a copy of the receipt. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The label was for 15.9 oz but the package was actually 1lb 12oz. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Well after some digging, here's the OFFICIAL Mercari answer. Now, there's no doubt, Mercari is indeed a legit reseller platform. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. If you choose to ship an item using your own label, you'll need to provide a valid tracking number. if (document.mmm_fo) document.write ("&mmm_fo=1"); document.write ("-->,