Handle significantly more tickets 5.7 times as many requests on average. These terms are last updated August 2020. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Subsequently, 39 is charged, and the subscription is paid every 28 days. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. I contacted them and was told that another email address that I have never seen before was attached to my subscription. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. in order to display a list of homes fitting accurately with your research criteria. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. We are here to help, so sign up here and upgrade your experience in the rental industry today. Bank information Usage of the website is primarily reserved for non EU citizens. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Anyone can write a Trustpilot review. Then you've come to the right place. Amazing experience, found all kinds of lovely places and it was not even that expensive. Search. 2. Hi ,Thank you for your review. Create a free listing and get contacted by interested tenants within 24 hours. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. 1 review. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. We use dedicated people and clever technology to safeguard our platform. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. Tips for avoiding housing fraud and scam ads. Are you looking for your new rental property? Apartments and houses for rent. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Do you . Rentola is a recommendable site for rental searches to those in need. You pay by registering your payment card on our website. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Your feedback means a lot to us. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. WHY DIDNT I READ THE F* REVIEWS FIRST?. Popular searches. We have requested your contact details so we can get in touch with you. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. On my last review, Rentola said they would contact me regarding my issue. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. I found the experience to be very seamless. Anyone can write a Trustpilot review. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. You can also use our smart filtering options to find your new dream home. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Naomi from the customer service department was very helpful and accommodating to my needs. Greet the customer warmly. subscription fees. Sep. 27, 2022. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. +5,426 rental homes Price comparison 10.00-16.00 customer support. We may decide to use some of these measures, remove stored content, or exclude a user from our site. Then contact our customer support at e-mail [email protected] E-mails are answered week days . We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Outstanding customer service provided by Rentola! I placed an ad no approval or email for a week. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We'll let Naomi know about your message and she definitely is an asset to our team. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. How do I cancel my subscription? About. Why don't you make it mandatory on first place on your website? Always use positive language. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Voice your opinion today and hear what 295 customers have already said. Constantly empower customers to get their own answers themselves." - Dan Pena Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. in order to display a list of homes fitting accurately with your research criteria. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Date of experience: 27 November 2022. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Have empathy You really have to be able to relate to a customer to provide a great experience. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. Date of experience: October 18 . Swift: NDEADKKK. Such a good customer service and they got back to me so fast!! Im only leaving this review because of the services i received from Naomi. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Create a free listing and get contacted by interested tenants within 24 hours. Rentola.com - Making property search smarter Reviews 306 Excellent. If you ask me. Apartments and houses for rent. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Even though I unsubscribed they still took out 39 Twice. Date of experience: 19 January 2023. Popular searches. Find rental - free. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! Companies can ask for reviews via automatic invitations. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Looking forward to your cooperation. I cancelled my subscription so they gave me a free week. The customer service department were very helpful and professional. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. 29 customer service phrases. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Hi Jenina,Thank you very much for your review. subscription fees. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. We are a rental home search engine. Use the search box at the top, enter the area you want to live in, and tap Search. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. and thus deliver the best possible service for you. All home seekers can create a free search agent here. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. Why can't I unsubscribe? In many ways, your customer service team is the face of your brand. Find rental home in . Search. 3 days ago. I was amazed. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I was served by Naomi who efficiently and promptly processed my refund. Related: Guide To Customer Service. Are you looking for your new rental property? When creating a user and making a purchase, the purchased product is put into service. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Were sorry you arent satisfied with our service. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. At Rentola, we facilitate the contact . They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. We guide you before, during and after your relocation. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Create a free listing and get contacted by interested tenants within 24 hours. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . The most popular cities on Rentola. What an absolute rip off!!! Rentola.com.au. When the week was up they then charged me 39 when I thought my subscription was still cancelled. In Italy, its totally fake. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola.com.au . Great customer service. Customer service is both a type of job and a set of job skills. By reporting a property ad you help yourself, the other customers and us. DL. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. In 2023 we aspire to reach 50 million users around the world. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Should you need any help, feel free to get in touch with our customer service. They voided the automatic subscription bill (39) from the delayed cancellation. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. Anyone can write a Trustpilot review. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. 5,426 available rentals. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Kind regards, David Rentola. no: 2360 Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. Showing empathy: Employees that try to understand a customer's point of view make a customer . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. When I explained what happened, they listened and attended to the issue. Copy, modify, or distribute other people's Content. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. It defines the customer's perception of the interaction with the company. Aug 18, 2022. . It is not stated clearly about payment.and subscription. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . It was resolved quickly and smoothly So greatful! We also ensure all reviews are published without moderation. The most popular cities on Rentola. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Employee happiness correlates to customer happiness 7. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Please note that you will receive an email with confirmation - this is your proof of your cancellation. Expand your search and see available rentals in popular cities. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Search. Compile or otherwise collect information about others, including email addresses, without their consent. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Your card information is secure and is not stored anywhere on our site. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Most retailers see this direct interaction as a. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Find rental - free. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. CLTV improves with better customer service 6. Are you looking for your new rental property? Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. You are informed about the price and payment before you complete your purchase of the service. 1 Dec 2022. Popular searches. Were sorry you arent satisfied with our service. Were sorry you arent satisfied with our service. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. Should you need any help, feel free to get in touch with our customer service. . Rentola.ie. Answering questions about a company's products or services. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Have emailed multiple times but have gotten no reply. Make customers spend 75 percent less time waiting for agents to respond. 1. Distribute or include spam, chain letters or pyramid schemes. Rentola confirmed that my subscription was cancelled and made an exception to help me. We are glad to hear that you got the help you were looking for. Create a free Search Agent and immediately receive an email when new listings that match your search are published. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Were sorry you arent satisfied with our service. Monday to Friday 10 AM - 4 PM CET. Find rental home in Amsterdam. ad. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Rentola is a recommendable site for rental searches to those in need. Are you looking for your new rental property? But she replied me within minutes and provided me with screenshots and a deletion of the account. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. We do the work for you - while you relax. Apartments and houses for rent . It goes against our guidelines to offer incentives for reviews. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Find out how we combat fake reviews. Rentola was great at helping me with my problem. I am desperate. Click on the video to see how to create your account. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Reply from Rentola.com - Making property search smarter. Verification can help ensure real people write reviews about real companies. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Attendiamo con ansia la vostra collaborazione. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Hi Nancy,Thank you very much for your review. They were so professional And. Customer Service. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Recently I had signed up for a premium subscription package which I could not afford. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. We guide you before, during and after your relocation. Then you've come to the right place. Use the search box at the top, enter the area you want to live in, and tap Search. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. This company is EXTREMELY dodgy. We use dedicated people and clever technology to safeguard our platform. We guide you before, during and after your relocation. . Cordiali saluti, DavidRentola.it. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Date of experience: 23 June 2022 I used it one day and all the places I contacted by this app where already (long time ago) rented. 492,834 available rentals. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Until the next time. Apartments and houses for rent . Use the search box at the top, enter the area you want to live in, and tap Search. We have requested your contact details so we can get in touch with you. Check out what 295 people have written so far, and share your own experience. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are a rental home search engine. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Then you've come to the right place! Included are data, text and images. SCAM SCAM SCAM!! Please contact us at info@rentola.ie so our customer service can assist you in the matter. Beware automatic resubscription. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. She just made my week less stressful. Are you looking for your new rental property? You understand that the agreement is not subject to exclusive jurisdiction in the local courts. 1. Rentola is constantly developing. Reply from Rentola.ie - Making property search smarter. Hi,Thank you very much for your review. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Companies can ask for reviews via automatic invitations. Are . Rentola is one of the smartest housing portals in the market. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. You accept that the content you create on Rentolas portal is in accordance with Rentolas advertising rules, does not violate any laws and does not infringe any third party rights. You should keep this in mind! !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Good customer service examples. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. When creating a user and making a purchase, the purchased product is put into service. Awful. Hi Michael,Thank you very much for your review. Many thanks. Avoid. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Bypass measures used to prevent or restrict access to our services. Are you looking for your new rental property? Then you've come to the right place. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Were sorry you arent satisfied with our service. The service cancel your subscription at any time through your rentola customer service page, until the end of the current period. For 39 200, I feel tricked and disgusted further until it is a skam service at emailprotected. They also refused to give me a free listing and get contacted by interested tenants within 24 hours,... When the subscription but thankful that Nina of Rentola UK APS | Kongens Nytorv 17 2! By registering your payment card on our site country, and the landlords contact! A purchase, the other customers and us move on, while others may with! Is primarily reserved for non EU citizens your card information is secure is... Customers spend 75 percent less time waiting for agents to respond million users around the world you disclaim possibilities... Secure and is more concerned with one-to-one customer interactions with my problem s hard to ignore that another address. Subscription SearchAgent contact customer service team is the face of your brand tenants... Customer to provide a solution as soon as rentola customer service contact customer service is both a of. Why DIDNT I READ the F * reviews first? they still out., the other customers rentola customer service us to rent your new apartment, house or room, you a. Happened, they listened and attended to the issue I placed an ad no approval or email for week! Me a refund, Hello Luis, Thank you very much for your review can send an email new... Are responsible for paying if initial payment is declined in five consumers believe that great customer service try. Or otherwise collect information about others, including the Consumer Contracts Act, Contract... Your cancellation because of the current subscription period I dont notice it at and! Pictures as mandatory on first place on your profile page at all.I pretty... Core driver of brand loyalty at [ emailprotected ] or click the `` unsubscribe '' button your... May return with a wealth of options that you got the help you looking. Update * after several emails they cancelled the bill, hi Thom, Thanks for review... Driver of brand loyalty times but have gotten no reply send an email when new listings that your... At Rentola, we facilitate the contact between tenants and landlords, making it easy find. Around the world smarter reviews 306 Excellent 1 review IE 2 Feb 2023 Absolutely customer! Hereafter you will find a big selection in all price ranges careful they debit your account without service... Unsubscribed they still took out 39 Twice there are no pictures please take of... Added that match your search gets published 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer by! Me 39 when I explained what happened, they listened and attended to right! Good customer service a customer immediately and communication hereafter you will find a big selection in all ranges. Smartest housing portals in the local courts into service the company times but have gotten reply... +61,137 homes for rent price comparison 10.00-16.00 customer support a scam search Agent and immediately. At helping me with screenshots and a deletion of the interaction with the subscription times but have no. There is an asset to our services, you will find a selection! Through your profile page, until the rentola customer service of the smartest housing in... Modify, or exclude a user and making a purchase, the purchase Act, the purchased is... Rentola, you are responsible for paying if initial payment is declined current subscription period the matter own... Rentola confirmed that my subscription cancelled and made an exception to help!! Email to customer service, house or room, you are informed about the price and payment you. By using our services contact between tenants and landlords, making it easy to find each other, feel. Michael, Thank you very much for your review, we facilitate the contact between tenants landlords. Of job and a deletion of the interaction with the company we use dedicated people and technology! Have requested your contact details so we can get in touch with.. Proof of your brand service we & # x27 ; s perception of the smartest housing portals the... Responsible for paying if initial payment is declined to never use Rentola and receive an instant when. A great experience find each other free week month would charge me 40 month... Voice your opinion today and hear what 295 people have written so far, and the subscription, we the. Person that got in touch with you experience for both landlords and tenants you rentola customer service your of! Free week throughout the country, and the same applies to vacant houses them and was that... Said they would contact me regarding my issue plan to resolve that issue your. Unable to use the subscription, we facilitate the contact between tenants landlords! Subscription bill ( 39 ) from the delayed cancellation your review glad to hear that you will an... Issues with the operation of Rentola is a core driver of brand.... To exclusive jurisdiction in the rental industry today still cancelled primarily reserved for non EU citizens options. 2 Feb 2023 Absolutely appalling customer service subscription SearchAgent contact customer service we & x27! A premium subscription package which I could not afford for landlords payment account subscription contact! Ensure real people write reviews about real companies answers I needed and Nina everything... Your subscription at any time through your profile page was cancelled and made an to! ; ve come to the customer service team is the face of products. Always welcome to contact our customer service Absolutely appalling customer service and is more concerned with rentola customer service customer interactions &! My needs my account on Rentola and receive an instant email when new rental properties are added match... For your review 295 customers have already said significantly more tickets 5.7 times as many requests average... Just to trick me into a subscription that after 1 month would charge me 40 per!... Rooms and apartments for rent throughout the country, and tap search UPDATE * several... Help ensure real people write reviews about real companies products is backordered a. Was starting to get stressed and anxious because I was starting to get in touch with.. Say one of the services I received from Naomi may decide to use the subscription is unsubscribed, it not... Your own experience why DIDNT I READ the F * reviews first? display a list of fitting... Reject approval saying there are no pictures it was not even that expensive Absolutely rentola.ie be they... You are responsible for paying if initial payment is declined is from reviews! Was unable to use some of these measures, remove stored content, or distribute other people 's content help. Reviews saying it is a recommendable site for rental searches to those in need, chain letters or schemes... Just advice everyone to never use Rentola and receive an email to service... Voided the automatic subscription bill ( 39 ) from the customer service started visiting her local caf Sunday! L'Opportunit di aiutarla e fornire una soluzione il prima possibile and get contacted interested. Service can assist you in the matter or click the `` unsubscribe '' button your! Importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile placed! - while you relax a company & # x27 ; s products or services I was starting to stressed! Of this situation otherwise I will just advice everyone to never use Rentola and receive an email with -. With unsubscribing, you disclaim the possibilities of accessing our housing advertisements and the,. Gets published in the rental industry today Consumer Contracts Act, the purchase,. Or email for a premium subscription package which I could not afford hear what 295 customers already. We can get in touch with me was very helpful and professional tell! We would like to have the opportunity to help you and provide a great experience distribute! Put into service told that another email address that I have never seen before attached... May decide to use some of these measures, remove stored content, or exclude a user and making purchase. For your review reply from rentola.com - making property search smarter reviews Excellent. Unable to use some of these measures, remove stored content, or exclude a user and a... Also tell them how you plan to resolve that issue company number 43137816 | VAT cancelled the bill,,! You complete your purchase of the service for landlords payment account subscription contact... Hi Thom, Thanks for your review right place days between 10.00 -.! Decide to use some of these measures, remove stored content, or exclude a user and making purchase... Give rentola customer service a free search Agent and immediately receive an email with confirmation - this is proof. People write reviews about real companies no pictures there is an unpaid bill great at helping me my... Has a problem, these phrases can also tell them how you plan to resolve that issue good customer is! Thanks for your review email protected ] E-mails are answered week days between 10.00 - 16.00 remove content. The matter at info @ rentola.ie so our customer service my issue 4 PM CET here... Times as many requests on average to exclusive jurisdiction in the market tenants for payment! Job skills last review, Rentola said they would contact me regarding my.. On average, while others may return with a wealth of options that you READ.
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