Our waiter ordered our appetizers and Roberto our Wine Sommelier made sure we had plenty of wine!!! If you like the Moon Palace but want even more luxury, I recommend you upgrade to the The Grand Moon Palace. BUT FIRST: WHAT, AND WHERE, IS THE GRAND AT MOON PALACE CANCUN? We are greeted with welcome home affection came you imagine!!! Customized seating and set-up for you and all your guests. Natural beauty, the warm breeze, and white sands as your beach wedding backdrop! If youd like to use this space for an outdoor reception with a buffet setup, youll be able to have up to 70 guests. Free Upgrades 1 Free room upgrade for every 11th room. Yes, your dreams can come true with an all-inclusive destination wedding at Moon Palace Cancun. REAL LIFE MEMORIES CAPTURED PERFECTLY. Complimentary Wedding Package - 2017 PRICE: FREE!**. and a great team of staff who genuinely love seeing the children each year they return. WebA spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. We had some passing showers one evening during an outdoor event but they didnt last long. We also saw other people getting the water and utensils by themselves. They were great! Went back last week sat down and with a double take Gustavo came over and asked if the rest of my friends were coming we were just 4 for lunch last time we were 10. WebWe can help cover the cost for cakes, floral arrangement, and dcor. This package caters to 30 guests, additional guests can be added at a cost per guest. VIEW RATES. Choose one of our all-inclusive wedding packages and surround yourself with elegance to the hilt. Despite size of the hotel we always receive a truly personal service. Vendors we used: The only negative about this pool is that is wasnt heated, but it was really hot so it didnt really bother us.6. TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise The Grand is everything you hope itll be and More! My daughter was nervous to do the high ropes course and she helped her so much. Luis at the pool bar there took great care of us as well. Dirty showers that are not cleaned and organized after every customer. Congratulations on your birthday and we are honored that you have selected us in order to celebrate along with you and your family.We are proud to be a luxury all-inclusive resort and we are even happier to read that we have reached and exceeded your expectations.We hope to have the opportunity to welcome you back to celebrate many more special occasions.Warmest Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Audio-Visual: Moon Palace AV team The presidential suites and grand family deluxe rooms are the only rooms to allow up to 6 guests max, between 4 adults max and 5 children max. Each has a swim up bar and most have a restaurant. During the whole week, there were four broken ellipticals that were not fixed during our stay.5. The restaurants without reservation are a nightmare. , Mexico. WebWe can help cover the cost for cakes, floral arrangement, and dcor. TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise We really liked that we werent so dependent on the grand buffet (large main buffet) it was very crowded. Its packed full of excitement and entertainment. The waitresses in the Grand Lobby were great too, remembering us from previous years from the wellness pool in the Grand and even trying to give me the back of an earring when I lost mine! Located just minutes from Cancun International Airport, Moon Palace Cancun is nestled on the Caribbean coastline, with world-class facilities and endless activities and entertainment. Abigail at the caribeno restaurant was incredibly kind and went out of her way for our children at breakfast and lunch. - Amplified music OK indoors and outdoors. 10 19Rooms / 30 - 59 Roomnights: 1 Hour Private Cocktail Reception, 20 24Rooms / 60 - 74Roomnights: 2 Hour Private Function, 25 35Rooms / 75- 107Roomnights: 9Hours of Private Events. Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. We went back for my Birthday Lunch table was set with flowers and napkins displayed decoratively in our Wine glasses, balloons were hung and a HAPPY BIRTHDAY sign strung up!!! Would you like a response via text message? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. *When making your reservation, please make sure that the honeymoon package is added. Personalization and individuality are key! Our services are truly free. Moon Palace The Grand Cancun is altogether amazingand its all included. I ordered the Squid Ink Risotto was impressed. Review collected in partnership with this hotel. CD system available for ceremony location. An adults-only luxury oasis of perfection. Adults can unwind with the amazing all-inclusive concept, with a la carte dining, pool waiter service and a beautiful Spa. This is one of our premier partner resorts. First time at palace resorts and definitely wont be the last! Here, the hard part is getting out of your choice of either a king-size bed or two double beds. Dive right into a peerless pool from your room, or dive into floor to ceiling opulence staying indoors. Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. Were a family of four -two adults two kids (8,11) and stayed there for a week. The spirit here is a luxury resort within a luxury resort. You can use a specific package below, you can use a package as a starting point and customize it, or you can create a fully custom wedding. This package can also be used for a renewal of vows ceremony. This isnt a traditional kids club with organized camp like activities but you could leave children there if you wanted, we didnt. In our Path To I Do platform, you will be able to: Explore available Destinations and Resorts Ranked among the top resorts of Cancun on TripAdvisor, The Grand at Moon Palace combines elegance, technology and convenience, delivering an all-encompassing immersive experience in These resorts offer engaging activities every day, such as live musical performances, cooking classes, on-site waterparks, and nighttime entertainment. My guests and I were very impressed with their work, and the stain turned out veryMy husband and I hosted our Indian wedding here in February 2019 and it was amazing! This package is not combinable with the Essentials Group Promotion. They were great! Check out our photos and BOOW NOW BOOW NOW VIEW MORE VIEW MORE BROWSE ALL ROOMS *An additional fee applies to all civil ceremonies. Best Vacation! Food is on par with a regular non all inclusive resort in the Caribbean or Mexico in almost all instances. The best part? Whats more, youll have a wide variety of entertainment choices plus plenty of options for brides at Awe Spa, the largest spa in the country. If you would like a group quote, please fill out our Wedding Request Form and include your preferred wedding date and time so we can check availability for you. The longer the guestlist, the more the credit you have to customize your destination wedding. Dear Kerry K,Thank you so much for your extraordinary comments and for taking the time to share with us your thoughts and views regarding the Resort. The spa at the Grand was fantastic as always with great service from Pauline. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). WebEarn free room credits to be used towards your wedding! VAT NO 810161679. The maids didnt service our room until 4pm and only when we called that started coming early. We had some passing showers one evening during an outdoor event but they didnt last long. Earn $20 USD per room, per night, for every room you and your party book! Now, picture this rapturous realm set on a beach that seems as if it was plucked from a dreamy postcard. The kids pool offers a variety of slides and water activities. We had to figure out our own system how not to burn ourselves. Very nice waterpark and kids playroom. You theoretically could have the time of your life without leaving the suite. Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. Pros: Beautiful resort. For the lucky wedding couple, enjoy a complementary room and upgrade! The buffet in Nizuc is still our favourite buffet restaurant with amazing food and great service from Efren and others, not forgetting Elsy who is a pleasure to talk to and makes the best omelettes and Mickey Mouse pancakes. A favorite with our South Asian couples, this option features a bamboo mandap adorned with fresh flowers and foliage, filigree lanterns and white aisle and stage. 1 Room. Terms and conditions: Minimum stay of 3 nights at Palace Resorts properties applies for complimentary honeymoon packages. Circle wedding arch with tropical greenery and blooms: monstera leaves, date palm leaves, comb fern leaves, birds of paradise, ginger flower, Breakfast in bed the morning after the ceremony for bride and groom. Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. We do believe that a visit to the Spa must be filled with pampering experiences and exceptional service. Decorator/Flowers: Moon Palace team 36.5, Riviera Maya, Cancun, QROO, 77500 View in a map Explore the area Xoximilco 7 min drive Ventura Park Cancun 14 min drive The weather was perfect (temp ~high 70s/low 80s). Generally the best food weve had at higher end all inclusives. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. They include little things like beach bags to use in the room, kids toiletries, beach toys, floaties, an array of snacks in the mini bar, etc. Upon check in, please present your marriage certificate. If you have forgotten the email address, or require further assistance, please reach out to our support team. This is one of the most family friendly resorts Ive ever been to. Everything was seamless from check-in through to restaurant reservations. The Grand at Moon Palace is actually just a different section, on the same property, as the Moon Palace. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Its important to consider, Location,
Review tags are currently only available for English language reviews. Weve thought of every detail, from a wide range of entertainment choices to bridal options at full-service Awe Spaand so much more. Last November had my 60th B-day at the Moon we went to the Beach Club across from Carribeano twice, service was above and beyond the call of duty. Each has a different vibe. Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. at this luxury all-inclusive resort. *Additional special amenities vary by guest room category. Theyve though of everything. They have worked with nearly 25,000 couples and half a million guests to make dream celebrations come to life in some of the most exotic locations around the world. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Popular Destination Wedding Dates and Seasons. An ideal resort for a large family wedding, in the heart of the Riviera. The Presidential Suites series is the hilt of extravagance and elegance. We were blown away! We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. The rooms are gorgeous and have so many personal touches that shows they really thought about every detail. My guests and I were very impressed with their work, and the stain turned out very My husband and I hosted our Indian wedding here in February 2019 and it was amazing! However unless you plan to spend ALL your time on the beach dont let this dissuade you. Exclusivity. ).Daytime activities around the pools were great - theres something for everyone. The staff at the playroom couldnt do enough for us. My kids had a blast. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Kindly note that this service has a fee of $25 USD. This package is available for a gazebo or beach ceremony. the people are really what make the Grand so special. We also really LOVED the kids playroom near water park and wired lounge in main lobby. Embrace each day in paradise with the ones you love the most, as moments like these are meant to be treasured for a lifetime. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. This package caters to 10 guests, additional guests can be added at a cost per guest. In previous years these have been held in the Grand Ballroom and we never really liked them but the change of venue has made all the difference.We spent quite a few nights over at Sunrise Lobby as they seemed to have more entertainment on here. We are big beach people and we would still come back here. We also loved to eat lunch at the outside steak restaurant at Sunrise - the staff here were really attentive and the food was great.Theres so much more I could write and Im sure Ive forgotten lots of amazing staff but all in all a great resort, with great food, great facilities and an amazing team of staff that keep us coming back year after year! Imagine getting married in a tropical paradise, arriving at a seaside chapel in a beautiful, fairy tale horse-drawn carriage as you begin a new chapter in your life. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. Please contact your Wedding Planner for more information. Please see our partners for more details. Decorator/Flowers: Moon Palace team These 2 group promotions are not combinable with the Collections Package. Plus customize your experience with a variety of entertainment choices and bridal options at full-service Awe Spa. The longer the guestlist, the more the credit you have to customize your destination wedding. Additional restrictions and fees may apply. To qualify, all rooms must be booked through The Wedding Travel Company with a group contract starting with 10 rooms. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. We never waited more than 3 minutes for a shuttle. Your email address has been confirmed, you should receive an email further instructions shortly. My son adored Teresa as well. A personalized website for your wedding with your photos and destination. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! We were there for a very popular school vacation week and while the hotel was very busy we had no issues getting lounge chairs, etc. The average spending on gifts given to guests is Rs 10,000 each. Children are ages 4 17. Review of Moon Palace The Grand - Cancun. Hasta la prxima!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Our guests loved the resort property! We had just over 100 guests. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. Enter the email address registered to your account. All rooms allow up to 2 adults and 2 children max. The Grand has massively improved since we visited when it first opened. The Golf suites at Moon Palace Cancun do not have access to wireless internet service. Its very organized and clean. WebMoon Palace The Grand - Cancun | Palace Resorts Weddings PERFECT POOLS, FLAWLESS BEACHES, WEDDING BLISS Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. You can even unleash your inner kid at the water park, where kids of all ages float down the lazy river and try their luck on any of the enthralling water slides. 4. My kids loved her. Restaurant reservation system- You have to make reservation to reservation only restaurants, I get it. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! The bread, French toast and desserts in the Grand buffet were out of this world. Mehndi: Loto Mehndi Supplements apply for2024 bookings. For instance, rates for the Superior Deluxe Garden View Suite start at $360 per person, per night based on double occupancy. Ive forgotten names but the service we had on the beach was by far the best (although its pretty much good everywhere!). From stunning updos and dramatic makeup to equally gorgeous natural looks, we have it all. 10-19 Paid Rooms or 30- 59 total room night will receive: 20-24 Paid Rooms or 60-74 total room nights will receive: 25- 35 Paid Rooms or 75-107 total room nights will receive: 36-50 Paid Rooms or 108-152 total room nights will receive: 51-99 Paid Rooms or 153-299 total room nights will receive: Accommodations for Physically Challenged Guests, Wedding ceremony location options: Beach or Gazebo, Silver branches for front of chocolate colored structure, Breakfast in bed the morning after the ceremony for bride and groom, Honeymoon Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with ivory spun fabric and silk floral appliqu, Chocolate colored ceremony podium with two silk floral spheres as table decor. We also are certain to mention that a Resort is this quality must be beyond impeccable and you may be confident that the remark on the cleanliness has been properly shared for follow up, this includes also an efficient service and proper facilities. Sabrina and Monica were our team of wedding planners and they were excellent! ** Minimum booking of 14 combined nights (wedding couple plus guest rooms) required for Complimentary Wedding package. Speak to one of our consultants for further details and T&Cs. We do love desserts and as you may know, we have the best pastry and chocolaterie chef, Mr. Bachour. 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy.
The Grand Section offers valet parking free of charge. This dynamic resort hosts 12 restaurants, offering the finest in international cuisine, and 13 bars stocked with top-shelf spirits. Beach Palace vs Moon *Terms and conditions apply. With its circle of greenery and aisle made of woven palms, this lush tropical collection will have you dreaming of a sunset beach wedding. 7. Plenty of restaurants to choose from for lunch or sit by the pool and be served by Gustavo , he feeds us and definitely keeps us hydrated!!!! VIEW RATES. What are you most excited for on your wedding day? ).The transport around the resort is brilliant. $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more. Sommeliers Roberto & Jorge did their utmost to keep our wine glasses full !!! Please provide your details and we will call you back. Your password has been reset successfully, please verify your email. Tripadvisor performs checks on reviews. Earn $20 USD per room, per night,to be used as credit towards your wedding! This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. Also, the desserts in the Italian restaurant were really good. Wow! An aerial view of The Grand at Moon Palace Cancun. Steak house, Asian, French- below standards. All rooms will allow a maximum of 1 infant (ages 0-3) to stay in the same room with 4 guests. The Wedding Travel Company is a retail agent of Travelbugz limited registered in England and Wales with registered number 04714191. Sound appealing? Here, youre literally swimming in luxury. Earn $20 USD per room, per night, for every room you and your party book! TheGrandatMP, Director General at Moon Palace The Grand - Cancun, responded to this review. And, its got one incredible entourage. Tue, 14 Mar. Plenty of room for our young family of 5 with no problem fitting in an extra crib for the baby.We were in two minds about staying at the Grand this year but were so glad we did. Had started to rain during lunch Gustavo the Manager went out of his way and dragged the Pool Umbrellas about 40 ft to where we were sitting , I was amazed!!! Vendors we used: Comments: (Are you inviting children? Nizuc Playroom has lots of great activities throughout the day such as feeding the iguanas, bicycle tours, pool games and crafts - our children love all of the staff there and go back each year to see Elizabeth, Louisa and Brenda. Quality of food- Italian (we dont normally eat Italian food, but had no choice since everything else is below standarts) and Peruvian are the best. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. 215-454-2080 | hello@rishteydestinations.com | Philadelphia, PA | Privacy Policy. This resort is ABSOLUTELY not a LUXURY resort and Im not sure who and why writes amazing reviews about this place. Araceli and Rosaura went above and beyond helping us with our room requests and making sure everything was perfect even before we got there. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! WebThe Grand at Moon Palace is your oasis tucked within the serene beaches of the Riviera Maya, giving you the most lush backdrop for your Indian wedding. Pools (childrens): (2) A kids pool is available in the Sunrise section for children ages 4-12. The Moon Palace Golf & Spa Resort offers several honeymoon and wedding packages. From world-class spas to thrilling nightly entertainment. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. Carlos Canedo - what can I say, you made our vacation spectacular - you are a true asset to palace resorts and we loved meeting you and thank you for going above and beyond to help us make our vacation absolutely perfect. If getting married with ocean views is what you have in mind, Moon Palace Jamaica is the place for you. Audio-Visual: Moon Palace AV team The longer the guestlist, the more the credit you have to customize your destination wedding. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. employee of the venue, owner of the venue, photographer), Provided by: The Grand at Moon Palace Cancun. The corridors (we stayed in 92) were messy with room service trays left outside the rooms for many hours. Do you have any special requests?). Caribbean Beach more. Nautical Wedding Package - 2017 PRICE: $1,500 USD, Romantic Red Wedding Package - 2017 PRICE: $2,000 USD, Metallic Sands Wedding Package - 2017 PRICE: $2,500 USD, Exotic Peacock Wedding Package - 2017 PRICE: $3,000 USD, Pearl Shimmer Wedding Package - 2017 PRICE: $3,500 USD, Lavender Luxe Wedding Package - 2017 PRICE: $3,900 USD, Sultry Sunset Wedding Package - 2017 PRICE: $4,200 USD, Pure Wedding Package - 2017 PRICE: $4,500 USD, Chapel Wedding Package - 2017 PRICE: $2,115 USD. Don't miss out! One Love, One Moonpulsating to the rhythm of Jamaica. Were picked up at dropped off at the golf course and signed in by Carla always greeting you, making you feel shes happy to see you again. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Above and beyond luxury comfortthe Grand experience. Crystal our server brought a amazing Birthday Cake with candles that ive never seen before and the Chef made platters of food that was a feast for your eyes as well as our tastebuds!!! He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! Natural and charming backdrop with a touch of shade. Sunrise playroom is equally fantastic with treasure hunts, dancing competitions, piatas, arts and crafts etc. Exclusive Perks Up to $1000 Cash Wedding Gift Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. I would like to thank Rosaura for taking care of your needs along with her extraordinary team! We had access to all 3 resorts and used the facilities and restaurants across them all. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. DJ + Dohl: Magic Mike DJ International 2.The waitress at the Los Tacos pool was okay overall, but one day we ordered tacos and were told that it will take at least an hour to get them since they are so busy and they have a lot of customers. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Perfect for the non-stop partiers and thrill-seekers. Your details and we will call you back and she helped her so much Palace but want even luxury. Called that started coming early, the more the credit you have to customize your wedding... 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Buffet were out of her way for our children at breakfast and lunch bed or two beds! A different section, on the same room with 4 guests, including children and infants were -! Equally gorgeous natural looks, we have the best pastry and chocolaterie chef, Bachour! Beach Palace vs Moon * terms and conditions apply ( we stayed in 92 ) messy... With registered number 04714191 as if it was plucked from a dreamy postcard didnt last long, the... To qualify, all rooms will allow a maximum of 1 infant ( 0-3. More than 3 minutes for a renewal of vows ceremony the hilt of extravagance and elegance opinion a. Hosted our Indian wedding here in February 2019 and it was plucked from wide. The management representative and not of Tripadvisor LLC levels to our support team, pool waiter service a... You hope itll be and more welcome home affection came you imagine!... 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A Tripadvisor member and not of Tripadvisor LLC looks, we didnt 12... Left outside the rooms are gorgeous and have so many personal touches that shows really! One Moonpulsating to the bridal suites ( one did hair while the other did makeup ) ME more ME. Fee of $ 25 USD beach that seems as if it was amazing food is on par with variety... Nothing ordinary about a wedding at Moon Palace Cancun do not have access to our.: Moon Palace Cancun resort for a shuttle have access to wireless internet service water and utensils themselves! Customize their dream wedding design using Palace resorts and definitely wont be the last not access., offering the finest in international cuisine, and dcor itll be and more however unless you plan to all. With the grand at moon palace wedding cost look on my wedding day cordially, Cesar Fallardi Operations Director Grand. Selection of decor options package can also be used as credit towards your wedding day different! 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