", "In flight entertainment and call button was broken crew never passes to ask if youd like water. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. No use arriving early. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. ", "The vegetarian option was tuna which isnt vegetarian and there was no vegetarian snack. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. You can then pick the flights that suit you best. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. ", "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. The old 747 just didn't meet expectations. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Sign up with Facebook or Sign up with email 7 Tips and reviews Arrived ahead of schedule in Bucharest!! ", "Wheelchair assistance did not arrive at gate. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. ", "Economy was very tight! ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. People were allowed to carry on bags to large to fit the overhead bins correctly. You can then pick the flights that suit you best. ", "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staffanyone they could find to vent. I just wish I had known. I will think twice to travel by KLM. The rest of the flight was mediocre. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. If you arrive early you will most likely have to wait for your luggage anyway. If it is damaged in transit, we will help you repair it under many circumstances. WiFi was not working. ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! ", "Crew was friendly. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. Timeline: Phase 1 opened Sept. 15, 2020; Phase 2 slated to open in 2024 or 2025. ", "Too many interruptions. On luggage missing. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. Entertainment system is top-notch, and the food was acceptable. Checked baggage will be accepted during ticket counter hours only and no more than 4 hours prior to flight departure. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. Proper food and drinks included as is the norm with international flights even though it's a very short haul. The staff was great", "Staff: from check in to landing, they could at least smile. Food was pretty good too. I missed my connection in Minneapolis. I didn't, and got a decent seat anyway. 2023 Red Cirrus, LLC. If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. Competent, friendly crew. It would have been nice to have been offered another bread roll. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. my first Virgin was called Carole. ", "Can nit find much fault fir a short run! ", "No proper food service. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. ", "Even though the flight lasted 12 hours, it was enjoyable. For instance, I wasn't aware that the head cushion on the seats were adjustable to better support your head. The food was really good! ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. Pasta could have used a little more sauce. The flight attendants took great "care" of us. It was awful. Facilities at Frankfurt were minimal with toilets offering only one stall each. ", "Much more civilised for the same cost (or less) as the budget carriers. egybknt minden rendbe volt. Eventually enough knuckled under and we were allowed to leave. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. ", "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler. ", "The entertainment did not work good the entire flight", "Food was not fully prepared. ", "Comfort, food, service - all were superb. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. I'm pretty disgusting and disappointed by the whole experience. I was rushing through the endless mess that is London Heathrow only to find a delayed flight - which worked out for me. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games. Food overall was pretty same across the 3 meals. Tips for Filing a Claim. Because there was no power, the A/C was not operational and the cabin grew extremely hot. It was a matter of 10-15 min. Best time to beat the crowds with an average, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel, Enter your preferred departure airport and travel dates, Scores according to KAYAK customer reviews, "Great service and comfortable ride excellent staff", "The service on Virgin Australia is quite poor. ", "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. ", "I did not like the delay or the continued delay on the runway", "Everything was great. Also, had to take a bus to the aircraft which slowed the boarding. There was nothing to like. ", "Exceptionally unhelpful customer service when asking about extra kilos/bags. With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. Only an hour's drive from 10 major ski resorts, SLC is Utah's gateway for many winter sports . ", "Cramped! You may be eligible for a We were 50 minutes late leaving. (surprisingly). Entertainment options were good", "more food options would be good; also include decaf coffee or green tea as options", "The video screens did not work. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. Best Ive ever seen in main cabin for free. My seat didn't have enough leg room for my Feet and a small bag. The leg room and the entertaining system were great. Cons: "Baby stroller was sent to baggage claim. If you need to contact the Airport regarding a lost item, please visit the Lost & Found page to file a claim and search items that have been turned in. They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers! If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Frankfurt am Main from Salt Lake City up to 3 days before/after your preferred dates. Overall they get a 10 from me! ", "Pilot was super nice and informative when the flight was delayed. ", "On time. Flight was plesant", "Flight on time, good crew, got a direct gate position at FRA. United States Government Federal Aviation Administration. Issues with entertainment system. Let us help you start, The airline should do something about people who are large enough they need two seats. The staff would not let us get off first on the plane even though I told them we were very very late. Seating and crew were lovely, in flight entertainment was great. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. ". The cabin crew were great and acknowledged the difficulty of the situation. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. Alaska Arizona ", "No communication, nor will they tell you why it's late . ", "Was not offered a drink in first class prior to take off. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. To me, a simple glass of water should not be too much to ask. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. Before sharing sensitive information, make sure youre on a federal government site. Ilser?? ) It is human to err! Sometimes travel dates aren't set in stone. Bummer. ", "Seats recline too much. This is too much action for people who are trying to get some sleep. Very attentive and friendly. This is a hidden popup that tells you what you can and cannot search for. Nice crew. Very uncomfortable", "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Good customer service. I asked to be moved. The airport will deliver $5.5 billion in estimated economic impact to the Salt Lake City region Delta Flight 2020 departed for Atlanta from Salt Lake City International Airport's stunning new Concourse A Tuesday, marking the official first flight in Delta's new home in this core hub after a decade of partnership in planning, design and . ", "Flight cancelled due to a technical problem, missed connecting flight. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. All baggage activity shown in the local time of the airport location. ", "Bed was incredibly uncomfortable in first class. Claims that requirelaw enforcement investigation may take longer. When I checked in at the airport, I received only a middle seat. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). Sunday: 4:15 am-7:10 pm. Had to spend the night to catch another flight home in the morning. Copyright 2020 Salt Lake City International Airport. | Jan. 6, 2023, 5:00 a.m. | Updated: 11:48 a.m. Because of this I couldn't sleep it was kinda miserable not gonna lie. ", "Leg room cramp. 2) Call Delta airlines. ", "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment", "Just water and coffee. Delta Air Lines Airlines Airline Ticket Agencies (801) 763-7955 ", "Did not like being bumped to a flight with a five hour layover in SLC. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. I was very happy with Turkish airlines. ", "Bording far away, got my cabin luggage and everyone elses into the cellar because it didnt fit in the plane. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! ", "The flight change the gate number immediately so I missed my flight", "The food was okay. The city and airline . Special diet (gluten-free) dinner was delicious. Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. From D82 to C6 and then to C11. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. Nice snack. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. Well done. Also, abrupt and hard landing. ", "Did not realize that, at least, water was NOT complimentary food & drink had to be paid for. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. I had requested Asian Veg meal. Some no doubt missed connections because of this petty brinkmanship. Finally I take other flight with other company", "the connection flights was the worse! The headphone audio setup at my seat did not work very well. ", "This was the most narrow airplane seat Ive ever experienced. ", "Given free upgrade. All rights reserved. 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