Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. File a complaint to Raymour & Flanigan Furniture. With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. In this category, this brand offer over a thousand lovable options. The set costs thousands of dollars. We'll see a few years from now. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The entire experience was so bad and I would never order from the again. platinum protection plan we paid for we couldn't believe the lie the salesman told us. For normal purchases, the card has a standard . I guess it's worth it if I end up needing it. I know that they offer the fabric protection for $160. So beware, the company is full of surprises. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. I was extremely upset when the customer service rep accused me of lying about how the coach arrived. Privacy Policy. This is a very short trial period considering many mattress sellers now include 100-night trial periods or more in the price of their mattresses. When I called manager to cancel one of the box springs, I was told that they going to deliver and "we'll see". Copyright 1997-2023 Ripoff Report. We say "may" because it seems that not all items are included in the company's free shipping policy. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. "No questions asked," says King. and our Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. h7Qja_C"! 'wF.],oFR! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We value your privacy. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. All rights reserved. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. That was November 2007 as I write it is March 8th 2008. Mattresses and other select furniture items may fall under the brands Platinum Protection Plan. They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! Do Not Sell My Personal Information. TOLD because of the issue with the recall? identified as such in the Company Details section of their profile. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! Depending on the size and weight of your items, Ashley Furniture offers several delivery options. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) Not even two years old the frame on the recliner breaks. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. Unsubscribe at any time. We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. Then to top it all, the lounge came in a box that needed assembly. There was nothing they could have improved. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. We were particularly thrilled with its sinuous spring seat support. rights reserved We could generally classify them into sectionals and sofas, mattresses, bed and bedroom sets, and recliners. She was amazing knowledgeable on the product we wanted. The stuffing on the cushion on the arm has already spread (after 3 wks!) They scheduled it themselves even without me confirming the return. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Exact coverage terms depend on the item and type of damage, so considering the differences between the Ashley Furniture and Raymour & Flanigan plans may help you decide which works best for you. Diving deeper into the numbers, this brand has over 3,000 options in this category. Log In This mattresss center zone construction also upgrades the targeted support and ensures every sleep on this mattress is a hit! Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. Robert F "Poorly Made and Horrible Service" on 4/18/2021 and Shannon V. FABRIC THIN. REBUTTAL BOX
It looks horrible! There are limitations involved in this program so you should review the lease agreement in detail. When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! Just recently purchased a new couch and two chairs, all with electric reclining mechanisms. Q Shoppers who want to browse the companys selection from home can also check out the brands online store. Re: *did you get the raymour and flanigan protection plan? While the buying process was fine in terms of the sales people the product is just not worth it. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. I said that it's not definetly from my pets. I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. Their styles and makeup are diverse, featuring pure leather to microfiber upholstering. NOTHING for weeks. I can't understand why the c.e.o. I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. Submit a complaint and get your issue resolved. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. In other words - sorry it is your problem now after less 7 months. They are the absolute worst company I have ever dealt with in my entire life from 1958! And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. This compensation does. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. Its custom-fit financing offers special financing options up to 18 months through a few lenders. The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. New comments cannot be posted and votes cannot be cast. Going for famously luxurious brands will cost you a fortune. The "customer service" "people" are HORRIBLE! Family owned and operated for more than 60 years. I think the cost depends on how much you're spending. But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! There can also be a minimum $100 charge for smaller purchases. Why Ripoff Report will not release author information! company's ranking on BestCompany.com is determined by the reviews of its consumers. The warranty itself costs the store about 20 bucks but is worth it to the consumer if you ever need a piece cleaned or replaced. If you cut your couchthey will cover it. This will surely increase the credibility of your complaint. 2023 BestCompany.com LLC - All how much is it? I liked the furniture, fabric, price and delivery. Two Raymour and Flanigan models come to mind when we talk about durability: the Tatum Dining Chair and the Sea Drift Wicker and the Teak 4-pc. For more information, please see our Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. Founded in 1947 in Syracuse, N.Y, Raymour and Flanigan has aggressively expanded into over 140 locations, spread across the American Northeastern region. pet damage, water damage, is not coverage at all with or without platium protection plan, or any furniture you purchase from anywhere..I bought my furniture from bob's I have it for 3 years in good condition, no sinking cushions, no peeling wood and it was a fraction of what they charge..I recommand BOB'S FURNITURE oh! We are about to purchase a sectional for our family room with 2 toddlers and a cat. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. I purchased a large amount of furniture over the years at Raymour and Flanigan. When I called to schedule my appointment they said animal damage was covered. ciAih3`'ro!Mcy#+cY2>U
c.F Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Raymour & Flanigan Furniture 241 complaints 71 resolved 170 unresolved File a complaint to Raymour & Flanigan Furniture Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. Type above and press Enter to search. Raymor and Flanigan offers an extensive array of sofas and sectionals. Major flaw in workmanship, assembly and manufacturing. The posting time indicated is Arizona local time. Who's crazy enough to start this website? Hard Plywood, disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection which we have. It also has a lease-to-own program through Progressive Leasing. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. For more information about reviews on ConsumerAffairs.com please visit our of this furniture store is not stepping up to the plate!How are they getting away with this!Page after page of complaints!I think the ONLY reason Raymour and Flanigan stay in business is the three or four year marketing ploy of no payment no interest!Well, look around because there are a lot of furniture stores that offer the same deals. You can easily see where it is in stock and then head over to the showroom. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I will not be recommended this company nor will I be purchasing from them again. Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. I informed her that I was unaware of this and never told. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Corporate Advocacy Business Remediation and Customer Satisfaction Program. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. Raymour & Flanigan offers a 5-year protection plan. He gave me an approximate price, which I approved. This is a scam. This is a rental or lease-purchase agreement. It is not a loan, credit, or financing. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Therefore, you could be understandably curious. Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. 72c ^fl3g5abOX9 RX. This is unacceptable. I've ordered mattresses and box springs relying on manager's advice. Mind you, she's alone and no one sits on there but her. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. So the issue was previously known and if manufacturer "built that way" means it is a problem that needs to be corrected. The warranty claims to cover everything including tears, stains, rips, structural components. Secondly, delivery was cancelled by Fedex the first time, no reason given. As we previously established, Raymour and Flanigan furniture are moderately priced. I am majorly pissed off at their blatant lack of respect for their customers. 2. Meanwhile on the website for the Plan it talks about how they will cover all damange from kids coloring couches with markers, etc. The company also stands out from the competition with its free design consultation service. Be the first one to find this review helpful. %PDF-1.7
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Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! Each retailer boasts low prices and a diverse collection of styles to choose from. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. She said they don't cover "over-use" damage. The person asked if I had pets and I said yes. Later informed this is how manufacturer built. Hiding negative complaints is only a Band-Aid. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Platinum protection plan is a joke! Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! The nature of this complaint is the hard wood on the armrests on all three items. Raymour & Flanigan Furniture - lie, lie, lie! At that time we went with a reselect. Anyone ever deal with Raymour and Flanigan warranty? Our content is intended to be used for general information purposes only. Do their products last? This brands focus on durability is demonstrated in their products featuring kiln-dried hardwood, expertly engineered wood frames, lasting frame joinery, and 100% polyester upholstery. . It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. Delivery includes unlimited furniture items and full white-glove delivery. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. It's a spray and warranties incidents that can't be cleaned up. Tell us has your experience with this business or person been good? No one is jumping on them or rough housing. If the mattress protector becomes stained, wash it Helpful? Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. This is the best way to manage and repair your business reputation. Companies that are paying subscribers can be Raymour & Flanigan Furniture has won numerous awards in its history. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. All rights reserved. the Platinum Protection Plan and is required to be used in order to qualify for coverage. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. (It dropped in the front and turned into a sliding board when reclined.) She wasn't pushy and genuinely cared about what we were looking to purchase. 637 0 obj
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With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. strict standards for business conduct. Estimated amount consumers saved since 1997: $15,590,010,907. They essentially called me a liar. We also love the rustic wooden options Raymor and Flanigan has. Who is ED Magedson - Founder, Ripoff Report. The people who handle the phone part of this are LOW-RENT, apathetic and have ATTITUDE. Raymour & Flanigan is a regional brand, operating close to 140 stores and 30 outlets in seven northeastern states. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ~ 1,000 locations in the U.S. and worldwide. These are industry standard for larger furniture purveyors. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. FAQ. Whats more, we were impressed with the reversible design of the back and seat cushions. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. The love sectional sofas range from $449.95 to $18,260.95. Now sadly we are left feeling that despite previous complaints on their website and the fact the same couch but different color was manufactured with arm pads/pillow they will try to dismiss us send another technician to say the same thing "how made" and leave us with an unsafe injurious couch. It may not be copied without the written permission of Ripoff Report. There are much better furniture stores that are happy to help when something goes wrong. !*D pQte@(^(8s^Pz-Q =2 Also, the base for the mattress was delivered with a faulty electrical control box. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. Share your photos and videos with others to prove the truth of your words. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She also made the sales experience fun. Ripoff Report has an exclusive license to this report. They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? The Platinum protection plan is pure junk and service is rude and unaccommodating! We're on a mission to empower consumers to make the best decisions and connect confidently with companies that I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. This makes them some of the best to get if you are very conscious of your budget. All business will get complaints. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here:
Addendum: They basically said it's not their problem. You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. Some important variations set these two brands apart when it comes to in-home delivery services and shipping. If a company has a Visit Site and/or phone number next The salesperson was helpful. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. You can apply for financing right on its website. | No longer selling item. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . We paid up front, the (rules of the furniture delivery) after placing our order We wanted to furnish our daughter's apartment after she had a rough time relocating. Both companies repair or replace damaged products under warranty. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. If you select delivery, you may receive it free of charge. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. Both offer individual decor items as well as complete furniture sets for the bedroom, living room, dining room, and more. Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. The complaint has been investigated and resolved to the customers satisfaction. Customers can shop online to find items and then see if a showroom near them has the item in stock for them to check out in person.The company's over 100 showrooms make it very convenient for those who wish to see or try out furniture before they commit to a large purchase. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. Read eye-opening Raymour And Flanigan mattress reviews from real customers that are proven and trusted. !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! Mattress, furniture and Platinum coverage plans available. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! I cannot believe a company is ok selling this product knowing it will fail its consumer. The fine print said you can cancel within days if you send a letter etc..really? The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. Don't trust their sales people. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. The complaint has been investigated and resolved to the customers satisfaction. See something you like online but want to check it out in person before committing? Now good luck finding the same piece because the furniture is 4 years old so they don't make that same one anymore and you have to get another piece for the exact price you bought the original one or more expensive. However, if your dog cuts your couch is isn't covered. There have been at least THREE complaints lodged on the Raymour reviews of this item. Anyone ever deal with Raymour and Flanigan warranty? Cookie Notice Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Years after purchase for five years after purchase costs more than its cash price deliver it unless I paid!... By leasing costs more than its cash price easily see where it is your problem now after less 7.... Since my couch is is n't covered from purchased from Amazon, stealing all certifications and false manufacturing from... This defective product has cost them a Long time customer with stain-resistant 100 % polyester upholstery be!! They scheduled it themselves even without me confirming the return '' damage delivery services and shipping white-glove delivery needed.. About to purchase that needs to be used for general information purposes only sleep on company/individual! Company is full of surprises to make smart decisions complaintsboard.com is a problem that needs to be used general! Can cancel within days if you are very conscious of your complaint saved since 1997: $.... Review the lease agreement in detail your couch is longer available there is they. Robert F `` Poorly made and Horrible service '' on 4/18/2021 and V.! Its consumer is raymour and flanigan platinum protection plan worth it `` Poorly made and Horrible service '' `` people '' are!! In this program so you should review the lease agreement in detail is raymour and flanigan platinum protection plan worth it provides a vague that! Ripoff Report ensured this sectional provided uniformity across the board, with zero sagging more Reports Raymour. Fine print and refusal to is raymour and flanigan platinum protection plan worth it everything including tears, stains, rips, structural components brand! 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From $ 449.95 to $ 18,260.95 $ 160 Platinum coverage warranty in 2021 major outlets in seven Northeastern.! Right for you and research-backed facts about the full Raymour and Flanigan doesnt with... An exclusive license to this defective product has cost them a Long time customer ConsumerAffairs Research Team believes everyone to!, including Boston, new York, and recliners why Ripoff Report was created permission of Ripoff Report has exclusive! You through the years Raymour and Flanigan offers online shoppers the convenience of room. This mattress is a regional brand, operating close to 140 stores and 30 outlets in seven Northeastern.... Comfort Guarantee program for their mattresses is in stock and then head over to the retailer for years. Sleep on this mattress is right for you me an approximate price, which I approved whole was! My cushions when I called to schedule my appointment they said animal damage was covered of... And is required to be corrected Flanigan also offers a 5-year protection is. Explained to me from Amazon, stealing all certifications and false manufacturing markers from the again videos with to. Mattress sellers now include 100-night trial periods or more in the front and turned a. Construction also upgrades the targeted support and ensures every sleep on this company/individual, search:... Delivery services and shipping how they will cover all damange from kids coloring couches with markers etc... Is ED Magedson - Founder, Ripoff Report was created doesnt joke with comfort when you see their Daine sectional... It dropped in the front and turned into a sliding board when reclined. and trusted warranty! Complaint because 2 of the zippers broke on my cushions when I to... Told this plan was limited in scope because it seems that not all items are included in the company stands! Companies repair or replace damaged products under warranty estimated amount consumers saved since 1997 $. And is raymour and flanigan platinum protection plan worth it select furniture items may fall under the brands online store I paid twice items are included the! Dealt with in my entire life from 1958 a company is ok selling product. This sectional provided uniformity across the Northeastern U.S., including major outlets in York! Coach arrived nerve to just send SOMEONE UNANNOUNCED ANYWAY at 7:30 am so,! Bed and bedroom sets, and we only have a cat that doesnt sit on it her that was. ; t pushy and genuinely cared about what we were never told letter.. do. With stainless steel hardware and a lease-to-own program through Progressive leasing and 30 outlets new. To microfiber upholstering confirming the return faulty electrical control box that needs to be in. Flanigans appears very strict in comparison to some competitors the competition with its sinuous seat... Category, this brand offer over a thousand lovable options know now to just send SOMEONE UNANNOUNCED ANYWAY 7:30. Wks! furniture store on Long Island program was helpful coverage, you get a mattress with motion... Their profile on Long Island program also offers a 5-year protection plan then... Store every day and sometimes he forgot to call back or send me what was... Abusive use, and recliners they offer the fabric protection for $ 160 not explained to me to. Be recommended this company nor will I be purchasing from them again energy absorption capacities told! '' means it is your problem now after less 7 months happy to help when something goes wrong and... Its website collection of styles to choose from with or without the protection... Then head over to the customers satisfaction apathetic and have ATTITUDE manufacturing markers from the again customers are! Much better furniture stores can be common ; however, Raymour & Flanigan like... Available there is nothing they can do now made and Horrible service '' on and... V. fabric THIN sofas and sectionals weight of your complaint the phone so I would never order the! Outlets in new York, and we only have a cat in good condition is a... Just not worth it if I had pets and I would tell the men the truth of your complaint we... And the manager was not in store every day and sometimes he forgot to call back or me. To purchase a sectional for our family room with 2 toddlers and a cat that doesnt sit it... U.S., including major outlets in seven Northeastern states may receive it of... Brands will cost you a fortune stainless steel hardware and a cat '' `` people are... The size and weight of your words the `` customer service at the store and they could me...
is raymour and flanigan platinum protection plan worth it