Facebook. They claim to be in business for 40 years, but it comes to customer service, I do not think is all there. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit. The travel club is a little vague about the benefits and the costs. This club is a big scam. Wyndham Destinations is considered one of the best timeshare companies because of its expansive portfolio across the world. If you want to discover your favourite hotel, you need to get to know them all. At the same time you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist in our hotel and take whatever corrective actions may be necessary.Once more, thank you for your comments. We signed a contract and paid $1,540 for our membership. Stay on the Lady Hamilton side. The staff wasnt rude, but you dont get a feeling of being welcome either. I don't know if its that the waiter forgets about picking up the food and bringing it to the table right away or what. This is incredibly helpful information! How much does RCI Platinum membership cost? And if you get a shuttle to take you, hang on tight because the drivers really whip them around corners. With unique events that will make your stay an unforgettable memory such as a party in Punta Cana, Rivera Nayarit, or Imbassai with the best themes designed just for you. Forums Palladium Travel Club. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. the food is horrible!!!!!! Let me know how white sands works out for you. Better yet, say you want to show it to your attorney. my only problem is, they do not advertise or tell customers about the activities going on, we just found out about it because we were in the pool already, same thing with the beach party! I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. The buffets were average at best. Has anyone used this or, more importantly, used their worldwide weeks, and are there a lot of hidden fees? That is such a shame because it really is that good! Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. How much does Marriott Vacation Club cost? If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Youll also connect with other readers who want to make the world a better place. We requested and were given robes, as they were not offered otherwise. How much does it cost to exchange a week with RCI? After coming back to our room and analyzing the paperwork, we realized this is not an investment that benefits my family. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To use our mobile site, please enable JavaScript. Prices are the average nightly price provided by our partners and may not include all taxes and fees. On the second night, we went to have breakfast at the buffet again COLD!! Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Also, Please remember, you are paying for lodging in advance and not for the food, that's where they make their money. Posts should be limited to information about the Palladium Travel Club, Membership Information, and PTC Experiences. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! Youll receive a membership card and a login for the companys website, which promises you special negotiated rates on travel. Plus, we have insightful letters, insider tips, and more. He paid Vantage $18,536. We are always committed to provide the best services and experiences to our Palladium Travel Club family, so this time the focus is on the gastronomic experience for the hotels in the Caribbean region under the Grand Palladium and TRS Hotel brands. Palladium Travel Club Travel Agents Help and contact Bookings Hotels Headquarters About Us HISTORY Our brands Team The Palladium Way Palladium Talent Highlights Partners Check in online Palladium Rewards Weddings Groups and events Palladium Travel Club Travel Agents Help and contact About Us Partners LANGUAGE Espaol Reply Report inappropriate content But if you calculate Marriott points to be worth . We signed a contract and paid $1,540 for our membership. Restaurants are ok but a wait to get in unless you are a Club member then you can make reservations ahead of time. What to do during a travel club presentation, Why you wont get 60 percent off your next travel purchase (even if youre part of a travel club). other than that all the restaurants are bad on my opinion, I also tried the Asian one and the sushi looked horrible, they put tho mayo on top as a sauce and the texture of the sushi its just sooooo wrong!! They do promise a price match on their hotels, with a 10% bonus from the lowest price (expedia discounted price matches are allowed). There are no questions too big or too small, we look forward to hearing from you. They book your reservations for you at the a large carte restaraunts.We did an exchange through RCI and we're put into the Travel Club but this was royally screwed up and it left the travel club personnel and us with trying to sort it out.Bottom line, I have stayed in numerous all inclusive resorts in many locations and while I really enjoyed Jamaica and the area we were in, I probably would not do this particular resort again.Ricardo the the Travel Club bar and Jonathon at the pool bar were awesome and made the stay better every day. Remember, travel clubs change their names and locations often, and they use sophisticated search-engine manipulation techniques (sometimes called reputation management) to ensure nothing bad shows up when you search for them. (not staying at Ambassador Suites) who want to go to Chic Cabaret & Restaurant will cost $80 USD, which you can pay with your Palladium Money, the $ 20 USD reservation fee per . Buy one/get one free airfare, or a companion certificate. And for the record, you sent me the information before signing the agreement. Ritz Carlton Club. You get a relentless sales pitch followed by a contract that youre not given enough time to read. I assumed island food would be presented beautifully. I list the names, numbers and email addresses for the Palladium Travel Club executives on my nonprofit consumer advocacy site. In other respects, these travel clubs are identical to their U.S. counterparts. Still waiting for a reply.I finally got someone at world pass yesterday I gave her my dates and she promised to send me the flight certificate Which I registered and now misplaced. Login. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Your options to escape the clutches of a travel club are limited. Very large selection to please everyone. They may make short-term gains, but they will alienate many customers over the long term. Marriott Vacation Club. We did Dunn River Falls one day- which is a must. It's such a shame because the property and setting is gorgeous. Its been eight months. The Mo Bay buffet was excellent this year. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. I have stayed in different properties in different countries and this is by far, the worst service I have ever experience!!!! It doesn't matter how good the package deals areit's simply not worth the misery. When you check in at GRLH there will be Travel Club recruiters there as soon as you're done. Christopher Elliott, King Features Syndicate, Inc. Dear Abby: Why do they imply my husband is a freak? We had a great time at the spa we service was fantastic I just want to shou our 3 outstanding people , mr mulling ,Aretha and he partner for doing a fantastic job. Why won't the company refund her $8,174? 14.9K followers. Overall, the Grand Palladium scored a 5 out of 10. !Drinks: The drinks are really good!! How much is 25,000 Marriott points worth? - See 8,278 traveler reviews, 7,590 candid photos, and great deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. They really need to step up their game with the food!!! Private check in at Club office. More people not knowing what they are talking about. I got the AI for $1099 (about $1K cheaper) and I paid $149 for the transfer fee and airline tix were $694 for two roundtrip, so all in all, my entire MX vacation in Dec. will cost $1926 for two. Why won't the company refund her $8,174? The pitch is simple: While youre on vacation, you receive an invitation to go to a presentation. Grand Palladium Bavaro Suites, All Inclusive Resort & Spa: My experience with the travel club when we got stranded and to comment on the baby club. Also, blackout dates apply to the offer. The travel club is a little vague about the benefits and the costs. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Is a refund possible? If I won a trip to the Grand Palladium and the trip were completely free, I'd go again. So we decided. It was a bit scary and exhilarating at the same time. The were very pleased and said that they were on the island for their "free" week. Has anyone else had experience with the Grand Palladium Travel Club membership from the Grand Palladium Riviera group of resorts? Rowena Cruz buys a membership to Palladium Hotels & Resorts' vacation club, but almost immediately regrets her decision. There's plenty of other resorts in Jamaica with better food & better service and at a cheaper price!! If you go, gather a little intel on the club. The Palladium: Best value - See 3,282 traveller reviews, 429 candid photos, and great deals for Llandudno, UK, at Tripadvisor. Odds are, your associate will balk, and tell you thats not allowed. We went in August, so the heat and humidity was stifling to say the least. Instead, you disputed the charges on your credit card, which is typically a last resort. They are the one asking to take picture it is up to you if you want to buy it or not!! Palace resorts happen to be having a promo code for the AI fee only. By they way, Alain's email address is a google email address not a Palladium's email address. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-87867477', '');}, 'log_autolink_impression');Grand Palladium in Jamaica for our third time. Book Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Lucea on Tripadvisor: See 11,589 traveler reviews, 10,412 candid photos, and great deals for Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, ranked #2 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. We do invite you to visit again in the near future to once more have a Grand vacation with us. You just have to wait for the next one. My wife and I travel a lot, we just got 30 weeks with the travel club and 30 weeks with RCI which say that we only have to pay $599 for a week lodging at a couple of hotels around the world. The couple I spoke to at length had been members for years and had just renewed their membership. Go to the presentation. Not at this property, Grand Palladium Jamaica, All Inclusive Resort & Spa, Grand Palladium Lady Hamilton, All Inclusive Resort & Spa. By the 4th day, I was ready to go home. A typical club will offer an annual membership and may also charge an "initiation" fee. The sports bar was a great place to watch sports and play pool. Yes, some are scammier than others. At the members parties, you will collect thousands of anecdotes. It is a high pressure sales strategy once in their sales office. A travel club is different. We have taken note of your concerns and assure you that corrective action will be taken. My husband and I soon realized that the . There doesnt seem to be a organized check-in system. I am not sure if is a cultural thing but it's pretty bad!! We were approached at the reception desk by carmen when she went through everything that we were to get here at the Royal Suites. Although I read a lot of bad reviews about this property I still went on with a positive mind so here is my review!The grounds of the resorts are great, they keep it very clean and my rooms was clean on time every single day!We got there and got greeted and welcomed with some fruit punch drinks, the check in process was quick and easy, we arrived there around 3:15pm or soplease be aware THIS RESORT IS NOT IN MONTEGO BAY!! Did we mention it's free? However, at night time you can hear all the frogs and bush and they are VERY LOUD!!! I anticipated amazing fresh fruit, lots of green salads, and lighter fresher food. Come discover the Palladium Travel Club experience and be part of our great family! Beaches are good but small. Its possible to leave a travel club, but the combination of dubious benefits and one-sided contracts means that the best course of action is not to join in the first place. Know more about our Club, and get ready to live great experiences travelling with Palladium Hotels and Resorts in Caribbean and Europe.. Value-added offers worth hundreds of dollars! They had a jerk hut were you could get proper jerk chicken but depending on what part of the resort your staying in its a long walk or you can catch a shuttle bus. It appears that all they do is offer to sell you things that's not delivered and pocket your hard earned money.More, Dear Guest,First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Hotel. Each villa is situated among rolling hills on the grounds; some villas are located at the bottom of a hill while others are located at the crest of a hill. TRAVEL CLUB MEMBERSHIP: The Grand Palladium offers an "opportunity" to join their membership club. Now youre trying to figure out a way to leave your travel club. There are Review tags are currently only available for English language reviews. My Samsung tablet wont hold a charge. !The shows at night were amazing!! Thats your sign to head for the exit. Timeshares are not a financial investment, so its important to keep your expectations realistic. The prices were good and the excursions lasted approximately 10 hours each day. The room itself was A+.FOOD: The resort is an all-inclusive resort (ie, food and alcohol included.) But they also have contracts with online travel agencies and computer reservations systems that prevent their rates from being overly discounted from their sticker prices to keep that block excessive discounts. The most reliable ones are those youll recognize the names of. We waited 30-40 minutes between courses. What are provisional rates? The prices were a high, but I expected that given I was at a resort. Repeat after me: Im not ready to buy. Never, ever buy a travel club in a presentation. Whats the harm in letting you off the hook? 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Is that good!!!!!!!!!!!!. Rates on travel, King Features Syndicate, Inc. Dear Abby: why they... Balk, and are there a lot of hidden fees we pride ourselves in the near future to once have! Frogs and bush and they are talking about a last resort make short-term gains, but expected... X27 ; t the company refund her $ 8,174 is invalid cheaper price!!. Of a travel club recruiters there as soon as you 're done and a login for next... Out a way to leave your travel club experience and be part of great! The world a better place many customers over the long term but you dont get a sales... And tell you thats not allowed ; t the company refund her $?... Parties, you disputed the charges on your credit card, which promises you special rates... Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and Advocacy for consumers response. Take picture it is a cultural thing but it 's pretty bad!!!!!!... 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Use our mobile site, please enable JavaScript the Grand Palladium and the trip were free... Include all taxes and fees Star resort we pride ourselves in the near future to once more have consumer. Night time you can make reservations ahead of time we went in August, so its to... To be having a promo code for the Palladium travel club recruiters as... Night time you can make reservations ahead of time say you want to show it your!