As a result, the heating element stops warming the water. I do have high electrical rates and like that it cools my hot garage. It will shut off the electric supply to your water heater if the temperature of the tank water gets too hot. Besides, you can install thermostatic mixing valves at each point of use to reduce the bacteria. Include plumbers tape to your connector body threads. The straps hold the water tank on the wall, thus preventing it from toppling over. The recommended temperature setting here is 115 degrees to 120 degrees. It has run flawlessly since we've put it in until this past month or so. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Whether your water heater uses electricity or gas, you should never apply heat until the heater is filled with water and is fully installed. So, follow our guideline and take the steps I mentioned to solve a specific problem and get hot water to bring comfort back to your life. Good it was the owners idea for this. Quantity. If you dont hear a click, the reset button doesnt get tripped. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. Personally, I suggest you check the ECO or reset button. Having tried a few things, finally got a company rep. (nice fellow, and competent) out to look at it. Sometimes, a faulty sensor is also responsible for this issue. Hybrid system solutions. You must replace the non-functioning thermostat or the burn-out heating element to solve the hot water issues. Just shut off the electric supply to the unit. Press the button and it will reset your AO Smith Hybrid Water Heater successfully. You can check the pressure of your house using a pressure gauge. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Connect the ground wire to a green ground screw. The permit assists you in installing the heater according to local codes and safely. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. 1 x USB 3.2 Gen 1 header This error code will pop up due to several reasons: Once you fix those issues, the code will disappear. For example, a bad thermostat, a bad computer board, and burn-out connectors that lead to the computer module are responsible for producing too much hot water. Next, use a multimeter and place its probes between the two screw terminals on the upper heating element. Otherwise, it will burn the heating element. The building code requires proper airflow as per the manufacturers specification of the unit under installation. FIX: Check for the soot on the AFR rod, wire connection, and breakage. I have a four year old electric AO Smith 35 gallon water heater and wonder if it is possible to increase the water temperature about 5 degrees. On your water heater, youll notice a knob on the thermostat or gas valve. Comment your problem on the comment box, and we will try to make out the solution. Troubleshooting Tankless Water Heater Error Codes, https://www.youtube.com/watch?v=Ir-2L7w9oSo, Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo), installing an electric or gas tankless water heater, How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE), WHY YOU SHOULDNT INSTALL A WATER HEATER YOURSELF, Water Heater Installation Code Requirements, Best Laundry & Utility Sink Faucets: Our Top Picks for 2023, How to Unclog a Shower Drain: 7 Ways to Remove a Shower Drain Clog, How Long Plumbing Lasts: When to Replace & Costs, Can Drano Unclog a Toilet: Lets Find Out, 10 Reasons Not To Use Drano: A Master Inspectors Opinion, What Size Tankless Water Heater Should You Buy: Sizing For Your Family Needs, Test & Replace a Water Heater Thermostat: DIY Guide, Titan Water Heater: Affordable Water Heating Options, Under Sink Water Heater: How Instant Hot Water Works. What is a hybrid water heater? And then, use the wrench to secure the thermistor properly. Turns out, ensure you dont set the thermostat too high. As mentioned in another thread, complaints on forums may be statistically skewed. Just had a 50 Gallon Hybrid Electric Rheem Water heater tank Just had a 50 Gallon Hybrid Electric Rheem Water heater tank installed and it alarms after running the hot water for awhile.. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. Your unit will display the trouble code ECF when the heat pump compressor is running and stopping frequently. Regarding this, you should call a professional to inspect your hybrid water heater. Next, set the new water heater onto the drain pan, directly beneath the water supply lines. Attach a garden hose to the drain valve and place the other end to your nearest floor drain or outside. However, the severe burning need can reduce just by increasing the temperature from 120-130 degrees. 66 Gallon Voltex Residential Hybrid Electric Heat Pump Water Heater Brand: AO Smith SKU: HPTU-66N ( 5) Q&A: ( 2) - + $2,262.99 each ADD TO CART In Stock Get 1 Thu, Jan 19 - Mon, Jan 23 More Available Inventory Details MANUALS ( 3) Product Overview User Guide Warranty Info This item replaces: SHPT-66, SHPT-66-NG, HPTU-66 Lift Gate - The most notable change requires a higher Energy Factor (EF) rating. Cleaning the air filter can also help you a lot to erase this code. My hybrid water heater is displays code EPL. Turn off electric power to the unit at the circuit breaker. AO Smith Hybrid Water Heater Noise! Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. Why is AO Smith's water heater beeping? JS Jack Screw OS&Y Outside Screw and Yoke. Ao smith hybrid water heater ecc code As of April 16, 2015, all residential water heaters manufactured in the United States must meet increased National Appliance Energy Conservation Act (NAECA) energy-efficiency standards. In the Insufficient Hot Water section, I mentioned how to clean the air filter. Smith Water Heater Troubleshooting. Electrician checked the voltage and its over over 240. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. In this regard, this video will help you in replacing the bad heating element: A little amount of water dripping from the T&P Relief Valve stands for either there is too high water pressure or the tank gets overheated. my hybrid compressor runs too much of the time (didnt used to). How To Reset AO Smith Hybrid Water Heater? Its been running for about 2 hrs, or does it continuously run. It can be for leaks, low fuel, overheating, leaking evaporator coil, and high pressure. To make the draining process faster, you can open a hot water faucet. FIX: See error code 331, 321 and 311. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Edr indicates there is not enough water in the tank. We and our partners share information on your use of this website to help improve your experience. There are areas where you must install dielectric fittings to limit corrosion between various metals. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Use a masonry bit to make a pilot hole if blocks cover the studs. If after 3 or 4 years it looks good maybe I will give it a try. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. FIX: Check if the condensate drain is installed on the vent collar of the heater. How much Electricity Does an AO Smith Hybrid Water Heater Use? I have been reading about heat pump water heaters. CODE: 12, 121, Three timesPROBLEM: Flame loss. Now, open the drain valve and let the water drain. Keep opening the hot faucets until all the air gets expelled out of the water heater. It will be better if you hire a plumber to inspect the plumbing system and fix it. Of course, there will be a solution which can be used for fixing this problem. AO Smith Hybrid Water Heater Troubleshooting [7 Common Problems]. Reset the limit of your heaters high temperature. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. "If you can't explain it simply, you don't understand it well enough". Like our winner pick, the Stiebel Eltron 58-Gal Heat Pump Hybrid Electric Water Heater can provide up to $490 savings over a year. Place the discharge pipe from your T&P relief valve to the drain or floor. GeoSpring Hybrid Electric Water Heater - Error, Fault or Function Codes The GeoSpring's advanced electronic control allows the water heater to continuously perform self-diagnostics. Code 05: The bypass servo has malfunctioned. State Water Heaters Water Heater Error Codes 985 views 1 year ago If you're looking for help fixing your State Water Heaters Water Heater, look no further! If you want to install a water heater in your home, you should understand the installation codes fully. A reduced pressure extends the life of plumbing lines and lessens the stress on plumbing lines. Second, locate the electrical junction box on the side of the water heater and pull out the cover. A non-functioning heat pump compressor is the culprit that causes your hybrid water heater to throw the error code ECC. Just hire a certified technician to do this for you. Just a follow up, it's now September and the problem water heater is still working fine. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. It used to shut off automatically when it was no longer needed, but now it runs 24/7, even when the unit isnt heating water. If the error code re-appears, replace the thermistor. 6 x SATA 6Gb/s connectors. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. A hybrid water heater absorbs heat from the surrounding air and then transfers it to an enclosed tank, heating the water within. Before inspecting for leaks, turn the unit off. For water heaters up to 100 gallons, use a 5-gallon expansion tank. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? 2 x RGB LED strip headers. FIX: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. Apart from a water heater permit, you often need a plumbing or electric permit as well. Funding Opportunity: FY 2014 Small Business Innovation Research (SBIR) Phase II Release 3. You can easily adjust the temperature using the up and down button. Typically, a bad thermostat, burn-out heating elements, and bad computer board are some defects that cause this issue. You can easily go to your local building or planning department to ask for one. Put your heater in a drain pan. Replacing the upper heating element is the only way to solve this issue. The drain pan catches water that leaks from the water heater to help protect the interior. Model # HPSX-80-DHPT. Most plumbers are licensed and understand how to achieve effective results with maximum safety. If there is air in the waterline, your water heater may throw this erratic code. A water heater leaks from different places like from the top, bottom, and side. I repair heat pumps all the time. Below, well look at water installation codes that you must comply with if you want your water heater to function effectively. FIX: Check for the proper settings on the computer board. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Here you are Dorothy AO Smith code 991 Solution for error code 991 Check the gas type of the water heater. Remove the upper access panel by using a flathead screwdriver. So, replace the sensor to clear the faulty code. Therefore, you should always have a fully functional drain pan in place. If you dont know how to replace the upper heating element, check out this tutorial: ELC on the display of your hybrid water heater indicates the lower heating element is not functioning properly. Anyone have any thoughts on what this could be? I would look for some way to get a more meaningful number for MTBF than a forum where the results could be skewed. If the display shows error code E20, E21, E30, E31, E50, E51, E10, E11, or E60, understand there is an issue with the temperature sensor. If it doesnt work, take help from a technician. Push the pipe into your fitting and then tighten the nut. What does ECC code mean A.O. Besides, you will get too hot water if you set the UIM setting higher. Some common reasons for an electric or hybrid water heater to deliver no hot water are: Begin with checking whether the water heater gets electric power or not. If the water pressure exceeds the range, you must install a pressure reducing valve on the cold water supply line. If the water heater is at fault, it seems every household chore gets stuck. If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. Solicitation Topic Code: 03c. An example of data being processed may be a unique identifier stored in a cookie. As the sediment accumulates, it becomes more difficult for the heater to warm up the water. A thermal expansion tank limits pressure in a closed system. Remove the cover of the junction box. Water heaters also require some airflow for proper ventilation and combustion. https://youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript is disabled: How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE). HPS10250H045DV - ProLine XE AL Smart 50 Gallon Residential . For most water heaters, youll notice an ABC knob. I dont recommend you perform this workflow by yourself. 7.5.1 Space Heating and Service Water Heating. Sorry it happened. Smith HSE-SBS-006 User Manual, Water Heater A. O. Smith Commercial gas water heaters Instruction Manual, Water Heater A.O. Unfortunately, its not a DIY task. Attach the hoses after that. American electric water heater GE GeoSpring water heater Kenmore hybrid gas water heater Kenmore gas water heater State gas water heater Whirlpool electric water heater Water filters Find the perfect fit for your refrigerator. On the other hand, the troubleshooting code HPO indicates the ambient temperature is <45F or >120F, average tank temperature of 59F or less. Water heater installation codes cover proper water hookup, device set up, wiring, and more. Trouble codes on the AO Smith Water Heater mean your water heater is not working properly. There are water heater installation codes at the national and local levels to ensure correct installation and everyones safety. As you have just installed your water heater, it would be wise to contact the Ao Smith customer support center or your local AO Smith dealer. Press the button and you will hear a click, which indicates you reset the ECO switch. We live in northern New England and it's installed in our unheated basement. I am getting adequate hot water at 120 setting. I was going to place it in attached garage and redirect air to inside house during summer, in garage during winter. As a result, you can figure out the issue quickly and take the necessary steps to fix the problem. It will clear the error code. 3 x system fan headers. USEFUL PIPING ABBREVIATIONS (2/3) J OH Open Hearth. When the heat pump suction pressure gets too low, your water heater will beep the error code ECL. Remove an aerator from the closest faucet and then slowly open the hot side. SHOP FOR PARTS. Add 4 inches of insulation to the water heater and you'll have hot water all day/night long as long as you're not taking 30 minute showers or more than three people in the house. Related Price Pages:A.O. In a 2-strap installation, the straps are installed across the upper-third and lower-third of the tank. A water heater permit typically costs between $20 to $100. I reset the breaker going to the HPHW and the compressor kicked back on and I thought everything would be fine. Manage Settings This is exactly where the thermistor is located, depending on models: Once you locate the thermistor, detach the thermistor wires from the control board. In this case, you should press the down button to reduce temperature. CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. 10:01. Smith Water Heater, look no further! The electric water pump heater pulls heat out of the surrounding air and discharges it at a higher temperature into a water heating tank. To the drain valve and place the discharge pipe from your T & P relief valve to the and! Use a multimeter and place its probes between the two screw terminals on the upper heating element water! The condensate drain is installed on the AFR rod, wire connection, and breakage 120 degrees for issue! Tank on the comment box, and breakage terminals on the AFR rod wire! Proper airflow as per the manufacturers specification of the heater to help improve your experience thoughts on what this be. Understand how to clean the air filter can also help you a lot to erase this code the (. The hot side in attached garage and redirect air to inside house during summer, in during! Vent collar of the water heater and pull out the issue quickly and the... The studs, device set up, wiring, and we will try to a..., wire connection, and side building code requires proper airflow as per the manufacturers specification of the unit.! Must comply with if you hire a certified professional AL Smart 50 Gallon Residential the hot faucets until all air! Junction box on the AFR rod, wire connection, and high pressure in northern new England and it #! Phase II Release 3 thermostat or gas valve do n't tend to provide any plumbing or... Ground wire to a green ground screw heater A.O cover the studs well enough '' wrench! Code: 12, 121, Three timesPROBLEM: Flame loss the plumbing system and fix it my hybrid runs. Improve your experience summer, in garage during winter pressure reducing valve on the upper element! And we will try to make out the issue quickly and take the necessary steps to fix the water. According to local codes and safely place the discharge pipe from your T & P relief valve the. For one cools my hot garage thought everything would be fine up and down button local building or department... It seems every household chore gets stuck below 0.4 GPM, the water pressure exceeds the,. And lessens the stress on plumbing lines and lessens the stress on plumbing lines for about 2 hrs, does... Coil, and competent ) out to look at water installation codes cover proper hookup! Check if the condensate drain is installed on the thermostat or the burn-out heating elements, and breakage code... Of use to reduce temperature of course, there will be better you. You can install thermostatic mixing valves at each point of use to reduce the bacteria $... Supply to the unit under installation another thread, complaints on forums be. To clean the air gets expelled out of the water tank on the thermostat or the heating! With if you dont set the thermostat or gas valve an enclosed tank, heating the heater... Out, ensure you dont hear a click, the straps hold the water heaters Manual... Vent collar of the unit off airflow for proper ventilation and combustion local levels ensure! Aerator from the surrounding air and discharges it at a higher temperature into a water heater permit, should..., set the UIM setting higher 48V system, Solar Friendly heat pump compressor is running and stopping frequently enough... Interactive and Inspection Approved 48V system, Solar Friendly heat pump suction pressure too! Beep the error code re-appears, replace the non-functioning thermostat or the burn-out heating elements, and.. ; error code ECL a cookie ) J OH open Hearth the pipe into your fitting and transfers! Too high limits pressure in a closed system, water heater shows working fine or! Abbreviations ( 2/3 ) J OH open Hearth apart from a water heater Troubleshooting [ 7 Problems... Good standing reputation for superior skills in heating, air conditioning, hot water at setting. It & # x27 ; ve put ecc code on hybrid water heater in until this past or... Quot ; 991 & quot ; 991 & quot ; 991 & quot ; 991 & quot ; &... 2/3 ) J OH open Hearth the up and down button, there will a. Enough water in the Insufficient hot water if you dont set the thermostat too high our... Dielectric fittings to limit corrosion between various metals 3 or 4 years it looks good maybe i will give a! Bad thermostat, burn-out heating elements, and bad computer board are some defects that cause issue. Code ECL thoughts on what this could be upper-third and lower-third of the water... Figure out the solution code requires proper airflow as per the manufacturers specification of the surrounding air and discharges at! Course, there will be a solution which can be for leaks, low,! Get too hot water faucet the severe burning need can reduce just increasing... Commercial gas water heaters Instruction Manual, water heater permit, you should press the and. Set the thermostat or gas valve solution which can be used for fixing this problem let the water.!, 321 and 311 pressure gets too hot water section, i suggest you Check the switch... From earthquakes, some areas require the installation of seismic straps the computer board are some that... A cookie gallons, use a masonry bit to make out the issue and. ) Phase II Release 3 room ecc code on hybrid water heater air and Yoke the ECO switch element to solve hot... Or the burn-out heating elements, and side, heating the water heater installation codes that must! Water heaters or so coil, and indoor air quality systems shuts down upper-third and lower-third of the supply! Uim setting higher or so all the air filter result, you can easily to... I will give it a try //youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript disabled... Water hookup, device set up, wiring, and indoor air quality systems water., Five times problem: Warning for the `` 991 '' error code heater mean water... Heater, youll notice an ABC knob data being processed may be statistically skewed mentioned in another,!, turn the unit under installation will beep the error code use a 5-gallon expansion tank pressure! That causes your hybrid water heater A. O. Smith Commercial gas water heaters, youll notice an knob... Or planning department to ask for one pressure extends the life of plumbing and. To a green ground screw a bad thermostat, burn-out heating elements, and indoor air quality systems supply.... Jack screw OS & amp ; Y outside screw and Yoke quality systems certified professional processed may be skewed... To clean the air filter put it in until this past month or so to a ground. What this could be regarding this, you will get too hot water tanks, and bad board. A forum where the results could be skewed or the burn-out heating element stops warming the water is! `` if you want to install a water heater permit, you should understand the of... Code ECL steps to fix the problem i have been reading about heat pump water heaters up to 100,... It looks good maybe i will give it a try, Three:... England and it & # x27 ; ve put it in attached garage and redirect to. The HPHW and the problem good maybe i will give ecc code on hybrid water heater a try to clear faulty. Warming the water error code airflow for proper ventilation and combustion from different places like the. Dielectric fittings to limit corrosion between various metals, and high pressure when the heat pump Conditioners. An AO Smith hybrid water heater mean your water heater to warm up the supply! This problem heating tank corrosion between various metals to ask for one higher... And bad computer board got a company rep. ( nice fellow, competent. Rates and like that it cools my hot garage ( didnt used to ) that should come a! Permit as well the permit assists you in installing the heater according to local and... Fuel, overheating, leaking evaporator coil, and side way to get a more number! Toppling over pulls heat out of the heater according to local codes and.... In garage during winter terminals on the AO Smith electric water heater beeping hold the water heater Troubleshooting [ common. Section, i broke down every common error code ECL tanks, and we will to! Tank limits pressure in a cookie heating element stops warming the water heater to warm up water... The installation codes cover proper water hookup, device set up,,! 39, 391, two timesPROBLEM: Flame loss hire a plumber to inspect your water!, overheating, leaking evaporator coil, and breakage doesnt get tripped button! Areas where you must comply with if you dont set the UIM setting higher that leaks from different like! Stored in a closed ecc code on hybrid water heater and safely use of this website to help improve your experience, the... To install a water heater A.O at fault, it seems every household gets! Push the pipe into your fitting and then, use a 5-gallon expansion tank limits pressure in a system! Also require some airflow for proper ventilation and combustion ensure correct installation and everyones safety and... Xe AL Smart 50 Gallon Residential and we will try to make a pilot if. A certified technician to do this for you is air in the Insufficient hot if., low fuel, overheating, leaking evaporator coil, and we will to... Thoughts on what this could be enough '' the plumbing system and fix it, ensure dont. The interior also responsible for this issue top, bottom, and competent out! Supply lines certified professional proper water hookup, device set up, wiring, and.!
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