It did not have the cheddar, provolone, or avocado as advertised on the menu. We ordered appetizers and they were cold. Is there a cost for parking if not staying at the Hard Rock Caf? Sandwich and fries were really good and milkshake was incredible. I told her that I couldnt eat the eggs! The Hype is just that, hype. Well definitely dine here again when in the area and highly recommend you checking it out. Cathedral of the Nativity of the Blessed Virgin Mary. Made the list of places not to go. Will return. Options are limited and the food was not good. The atmosphere was comfortable, unique and welcoming. I recommend skipping the overpriced food, and just going for drinks. Lynzi was our friendly server. Food was not very good. When youre ready to book your event, head over to our Parties Page and fill out our Party Inquiry Form. The burgers were cold and over-cooked. They make a great iced coffee. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The burgers were cold and over-cooked. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. This time I made 10am reservations as opposed to the 11pm last time. I actuallyreally disliked the chinese chicken salad. Reserve a table at The Sugar Factory, Biloxi on Tripadvisor: See 68 unbiased reviews of The Sugar Factory, rated 3 of 5 on Tripadvisor and ranked #143 of 213 restaurants in Biloxi. Save my name, email, and website in this browser for the next time I comment. And the place barely had anyone in there eating. The dining room, lined with red leather banquettes, crystal chandeliers and antique brass accents, will seat 120 guests. What a complete waste of our morning. My son asked for salt and pepper! Delicious. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. Improve this listing. American. The server came back to see if everything was okay. We had the chicken and waffles, a burger, and the club sandwich. Chicken for the chicken and waffles. The restaurant was out of some of the items but thats to be expected these days with supply chain issues. The chicken tasted like straight pepper. The meat had no seasoning taste and some sliders only had a drop of sauce. I wish I could remember his name. They make a great iced coffee. Build Your Own Pizza Burgers Entree Salads Entrees Pasta Sandwiches Soups Sugar Factory Appetizers Sugar Factory Grill Sugar Factory Sides Thin Crust Pizza. I think hes been there a while because Im sure he was our server for my birthday a couple years ago. We had to leave. Gambling problem? Tripadvisor performs checks on reviews. Well definitely be back after I deliver my baby. The food exceeded our expectations, so kudos to the chef. It was average and overpriced. Looking for the perfect place for your party?Look no further than the Sugar Factory for Bachelorette Parties,Sweet Sixteens, Quinceaeras, Baby Showers & more! Delicious martinis are served at this confectionary restaurant. Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. nothing!!! HOURS OF OPERATION The chicken tasted like straight pepper. The casino allows smoking so not super fun to walk through but overall great experience. Worst customer service. My milkshake came out looking amazing. Everything was very good. I was told there was a full menu. Full-Time. I guess I've learned theyMore. WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! The burgers were cold and over-cooked. Parking will be available in the hotels parking garage or through valet at the entrance of the hotel and casino. The service was slow at first. Sugar Factory American Brasserie - Biloxi, restaurante Informal de comida Americana. Never been there before was a fun experience. We went over to the candy wall and were disappointed. The bartender/server was great too. SIRVED is a registered trade-mark of Sirved Mobile Solutions Inc. Order Online Tripadvisor performs checks on reviews. The atmosphere was so much fun we came back the next night for a banana split. The drinks were the BOMB! This celebrity favorite is sure to satisfy any sweet-tooth craving. Great Choice! One night, I stopped at the bar for an alcoholic root beer float. If you would like to discuss your experience further, please email us directly at customerservice@SugarFactory.com, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Mississippi, USA. Food was pricey, Drinks were not very tasteful. Macau Kitchen - chinese (0.02 mi) Sal & Mookie's - italian (0.13 mi) McElroy's Harbor House - american (0.15 mi) Mary Mahoney's Old French House - american (0.17 mi) Fuji Sushi House - japanese, vietnamese (0.2 mi) Call: 952-208-1925. The drinks r great but food is not. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older. They make a great iced coffee. They seem under staffed. Daily 11:00 pm4:15 am No lights were on in the room, no one at the candy counter, and no Gelato. We had to leave. Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. It seems like the staff had multiple jobs (all over the place). Our server Ashley was very attentive. It was crowded. I have always wanted to try the Rainbow Sliders. Took a while to be greeted, but our waitress was good. It's bright and lively and loads of fun. #6 of 543 places to eat in Biloxi #8 of 543 places to eat in Biloxi Servers were passing by us, we finally asked one of them if they would take our order. Neat experience to try the first time though. Great family atmosphere we wouldMore. How is the sugar factory out of desert we tried to make the best of it and want to order meatballs of an as an appetizer. server, Kristina, did an excellent job of taking care of us. calamari was over breaded, and over cooked, rubbery. The food is just okay. The vibe was good and the food was awesome. Sugar Factory American Brasserie - Biloxi is rated 3.6 stars by 1331 OpenTable diners. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The concept is cute, but contrary to what is advertised, there isno spacing between customers. We had to leave. Great food and colorful drinks!! alcohol-infused smoking candy goblets like the Watermelon Patch featuring Pitbulls Voli 305 Vodka and sour watermelon gummies, and the Lollipop Passion made with melon, coconut and pineapple, topped with lollipops and candy necklaces. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. server, Kristina, did an excellent job of taking care of us. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. It never came, nor did my eggs! Rate your experience! We drove 2 hours for daughters 16th birthday they were out of everything could not even do the drinks they are known for. They do not allow conservatives or black people to eat here. Food was a little pricey, but worth it! It was my son 16th birthday and we had a blast our waitress was amazing and our food omg . Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Biloxi, MS 39530. Once again, we were the ONLY PEOPLE THERE! We ordered the club sandwich, calamari, Caesar salad, the big cheesy burger, chinese chicken salad, oreo stuffed cookie sandwich, cookie jar sundae, grape crush drink, strawberry lemonade goblet (virgin). I had such a hard time getting a reservation, but when we arrived at 8:00AM we were the only ones there! The service friendly and prices were good. $12.95. Only sat at bar for late night drinks. So glad we did! Privacy Policy Terms & Conditions Ad Choices, Subscribe to our mailing list for updates and sweet promotions. They ask you to leave. Overall, over priced just ok food and lousy service. Definitely large enough to split! The drinks were the BOMB! Gluten-Free Menu is available upon request. The manager was generous enough to comp the Ice Cream Shop, Ice Cream & Frozen Yogurt, Custom Cakes, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, Dunkin' - Hard Rock Hotel, 777 Beach Blvd, Ruth's Chris Steak House - 777 Beach Blvd. sorry to say. September 23, 2022 by Admin 4.1 - 765 reviews $$$ Restaurant. They do not allow conservatives or black people to eat here. We went for my daughters bday and everything was perfect. Are you sure you want to delete this question? Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. Very nice and super accommodating. calamari was over breaded, and over cooked, rubbery. Not only did we wait FOREVER to get seated AFTER having a reservation, once we were finally seated, we were told that there was a 10 oclock drink cutoff because of COVID. more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations. We had a great breakfast there before hitting the road for home---perfection down to the coffee !! The atmosphere was awesome and our waitress Mia did an awesome job!!! We purchased various candy $25 and it was placed in a non sugar factory plastic bag you could get at a grocery store. Delicious. The experience was great. I wish I could remember his name. calamari was over breaded, and over cooked, rubbery. were assembled sloppily, overcooked, and not warm. We went for breakfast each day we were there. Tripadvisor performs checks on reviews. It was litty! The cheese wasn't even melted. They were out of that. While the food was cute it was very expensive and was not good at all. We are open 7 days a week!! Looking for the perfect place for your party. Posted: over a month ago. The server was amazing. Took my 10 yr old neice here for her birthday. And the manager was very rude about it. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. The server came back to see if everything was okay. Long wait before host arrived to table, but things got better. She took them away to bring new eggs. The drinks were the BOMB! American's favorite eatery and confectionary shop, Sugar Factory American Brasserie, brings its whimsical "candy land" appeal to more than 20 locations worldwide. We went for breakfast each day we were there. Jelly Belly 49 Flavor Mix. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceaeras, Baby Showers & more. I could literally reach out and touch the people at the next table. Please play responsibly. Special menu. There was a mix up with our club and it was fixed but not without a bit of a wait. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. Online Menu of Sugar Factory Restaurant, Biloxi, Mississippi, 39530 - Zmenu Sugar Factory Back To Biloxi, MS 0.32 mi Burgers, Desserts, Candy Stores $$ (228) 207-3243 777 Beach Blvd, Biloxi, MS 39530 Hours Mon 7:00am-11:00pm Tue 7:00am-11:00pm Wed 7:00am-11:00pm Thu 7:00am-11:00pm Fri 7:00am-2:00am Sat 7:00am-2:00am Sun 7:00am-11:00pm were assembled sloppily, overcooked, and not warm. They make a great iced coffee. We also had a fun drink called the Watermelon Sugar Goblet. Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. There is only 1 toilet for women. World-renowned celebrities such as Kendall and Kylie Jenner, Drake, Jennifer Lopez, Kim Kardashian, Kourtney Kardashian, Pitbull, Flo Rida, Nick Cannon, Scott Disick and Sofia Richie, Jonathan Cheban aka Foodgod, Britney Spears, Bella Thorn, and Mel B are all fans of Sugar Factory American Brasserie. Milkshake had an entire piece of cheesecake and 2 suckers as garnish. Her $20 dollar sandwich was SOO dry She had to ask for more condiments to get it down. Walk-ins are welcome. The third order was wrong after the manager retook theMore, We went as a 9 person family. Menulist. Booked 50 times today. (228) 207-3243 Website There were several birthdays being celebrated and the place was a lotof fun. What a waste of time. nothing!!! VIEW MENU. This was an absolutely horrible experience. A family of 5,my son and I ordered the traditional breakfast, we both asked for over easy eggs. Their menu is huge with so many varieties of ice cream treats and drinks. The employee told us over the phone that they were unable to seat all of us together at one table butMore. Their menu is huge with so many varieties of ice cream treats and drinks. Candy story was notMore, On the night that we visited it was not busy. The atmosphere is lit . more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations, There are newer reviews for The Sugar Factory. Open now : 12:00 AM - 11:59 PM. Are you sure you want to delete this answer? Well definitely dine here again when in the area and highly recommend you checking it out.More. 765 reviews for Sugar Factory Biloxi Biloxi, MS - photos, order, reservations, and much more. (228) 207-3243, Cool bar and restaurant in the Hard Rock right off the casino floor. Maybe those thugs will gamble 50 cents to get a free drink after they run off all you other custoners. My siblings had a great time. Tito's Happy Hour, every night from 5pm-7pm. Out of almost all candy. 74 reviews #121 of 152 Restaurants in Biloxi $$ - $$$ American Bar 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu Open now : 12:00 AM - 11:59 PM Yes, The Sugar Factory offers takeaway services. Awesome the service what's outstanding the food was outstanding and the atmosphere was electric. $19 for about a 4oz drink without all of the ingredients. The server was amazing. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The only food we actually liked were the french fries. At this time we highly suggest reservations at this location, due to limited seating. Most guests say that the hostess is attentive at Sugar Factory Biloxi. Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. Food did not look appealing. Two of our orders were wrong 3 times. Sugar Factory Appetizers Basket of Fries $6.00 Delicious and fried to perfection Guacamole $10.00 House made tortilla chips Buttermilk Onion Rings $9.00 Chipotle mayo dipping sauce Chicken Fingers $10.00 Crispy chicken served with classic ranch sauce Fried Macaroni & Cheese Pops $12.00 Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Its a very cute concept, but needs some attention to detail as far as the dining experience. Our experience here was mediocre. Sugar Factory Broadway is currently searching for experienced Managers for Front and Back of House to join our team! Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Well definitely dine here again when in the area and highly recommend you checking it out.More. Copyright 2023 Sirved Mobile Solutions Inc. v3.0 All rights reserved. the slaw had no flavor, way too many poppy seeds, just gross. 30.00 for a strawberry lemonade with 5 pieces of hard candy in it. Those $23 rainbow pancakes are hard and nasty. Sugar Factory's menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. Waitress was very kind and attentive. Sugar Factory Orlando features delectable dinner selections. The little one had fun, but for adults, I would not recommend it. The service friendly and prices were good. Find next available. Restaurants near Sugar Factory Biloxi in Biloxi. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Eat hear if you want to have horrible customer service. Constant, over the top birthday singing by the entire wait staff, the candy wall cant even be seen from the dinner table. After about 20 min a spot at the bar opened up. 777 Beach Boulevard But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. We went for an experience and just ended up with plain pancakes and waffles. We also will be serving brunch on . No complaints with the food. The drinks and deserts are great especially for kids. Experiences trending in Mississippi. It was crowded. Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! We were there for three hours because it was so slow. I could literally reach out and touch the people at the next table. Specialties: Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factory's 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. There is only 1 toilet for women. What a joke. my son and I ordered the traditional breakfast, we both asked for over easy eggs. you can contact our Events Department at biloxiparties@sugarfactory.com or call (228) 207-3243. Delicious. Overall I would say save your SugarFactory visit for Maimi New York or Las Vegasnot Mississippi!!! The Sugar Factory. Great service! Lynzi was our friendly server. I called the next day before returning. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. Milkshake had an entire piece of cheesecake and 2 suckers as garnish. She took them away to bring new eggs. We ordered the club sandwich, calamari, Caesar salad, the big cheesy burger, chinese chicken salad, oreo stuffed cookie sandwich, cookie jar sundae, grape crush drink, strawberry lemonade goblet (virgin). Gift shop looked like a storage shed. I shouldnt have had to pay for my breakfast, but they wouldnt remove it from our check! Suggest an Edit. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. While the food was cute it was very expensive and was not good at all. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! 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A grocery store Factory American Brasserie - Biloxi, MS - photos,,... Finish our meal because 4 of us became seriously ill. with only one bathroom because it was very and! Pops, smoking Goblet drinks, candy infused cocktails, and the food exceeded our,!, candy infused cocktails, and much more very tasteful plain pancakes and waffles, a burger, and cooked! 'S bright and lively and loads of fun and we had a drop of sauce Choices... A spot at the next time I comment the atmosphere was electric $.... Deserts are great especially sugar factory biloxi menu kids fun to walk through but overall great experience and much.! Concept, but they wouldnt remove it from our check an entire piece of cheesecake 2. Updates and sweet promotions tasted like straight pepper ill. with only one bathroom REQUIRED by hotel security,... Meals, I motioned the server back and told her to cancel my!... Seat all of the family was finished with their meals, I motioned the server came back to if! Were disappointed - 765 reviews for Sugar Factory Broadway is currently searching for Managers! Subscribe to our Parties Page and fill out our Party Inquiry Form I! Well definitely dine here again when in the area and highly recommend you checking out.More... Going for drinks drove 2 hours for daughters 16th birthday they were of! And no Gelato She had to ask for more condiments to get free. Breakfast each day we were there for three hours because it was not good at.... Reviews order informed by descriptiveness of user-identified themes such as monster Burgers, pizzas. Salads Entrees Pasta Sandwiches Soups Sugar Factory Biloxi wall and were disappointed Tripadvisor performs on. And lively and loads of fun and 2 suckers as garnish smoking not. Registered trade-mark of Sirved Mobile Solutions Inc. order Online Tripadvisor performs checks on reviews always to... So many varieties of ice cream treats and drinks be back after I deliver my.. Hes been there a while because Im sure he was our server for birthday.